Product Owner

The Company

Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold’s products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is categorized in three segments: Enterprise, Professional and Commercial. Marigold provides the most comprehensive set of use cases for Marketers at any level. Headquartered in Nashville, TN, Marigold has offices globally across the United States, Europe, Australia, Malaysia, New Zealand, South America and Central America, as well as in Japan.

The Role

As a Product Owner at Sailthru by Marigold, you’ll be collaborating with product management and engineering teams at Sailthru by Marigold to deliver product roadmap features. You’ll work with your colleagues in many other parts of the business to solicit, evaluate, organize, and prioritize customer feedback and translate that into products and features that drive significant business impact. You’ll join a team of passionate technologists who enjoy a fast-paced, agile development culture. 

What You'll Do:

• Collaborate with Product Manager(s) on product vision to create an actionable backlog for engineers

• Work with other Product Owners across the platform to align dependencies and priorities

• Define product backlog items and bugs with descriptions, acceptance criteria, and other important details for the team

• Work with customer-facing teams to triage and resolve customer issues 

• Define, prioritize and scope future iterations in partnership with product and engineering counterparts 

• Organize and facilitate product demos as well as on-going testing efforts

• Work across the product team on operational activities such as feature request management, gathering competitive intelligence, and defining and measuring product KPIs 

Ideal Qualifications

• Passion for software development with knowledge of web technologies 

• Desire to pursue a career in product management

• Familiarity with agile processes and principles

• Experience communicating software requirements in written form via user stories, use cases, acceptance criteria, or similar descriptions.

• Excellent verbal and written communication skills

• Ability and comfort working with multiple time zones and locations

Nice to Have

• Previous experience in B2B SaaS and/or CRM marketing software 

• Some programming, project management, development, or UX and design experience

What We Offer

• Unlimited PTO (we call it Open Time Away) and birthday leave

• Remote first position or work from our Wellington office if you prefer

• Free team lunch once a week, as well as snacks and beverages (if working from the office)

• Unlimited access to LinkedIn Learning for your professional and personal development

Marigold provides equal employment opportunity without regard to an applicant's race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status.