Product Owner

TigerConnect transforms healthcare with the industry's most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we accelerate productivity, reduce costs, and improve patient outcomes, safely and securely. More than 8,000 healthcare organizations trust us to deliver enterprise-ready solutions, making this possible with the right group of dedicated, thoughtful trailblazers. Today, private practice doctor's offices, small and large hospice centers, and some of the largest healthcare organizations in the United States rely on TigerConnect. We're a fun, hungry, smart, innovative group of eclectic people who are passionate about transforming the way clinical care teams work and communicate.
The Product Owner represents the voice of the customer and is accountable for ensuring that a technology team delivers value to the business. The Product Owner is the person responsible for managing the delivery of the technical solutions throughout Tigerconnect, and is the key day-to-day interface between the Product and Engineering teams. A Product Owner's key responsibility is to convey the vision of the product to the engineering teams, to prioritize the team's backlog and to set direction for product releases and sprints.
What You'll Be Doing:

• Represent the voice of the customer - accountable for ensuring that a development team delivers value to the business
• Lead technology/development efforts by describing vision, outlining work in the team backlog, and prioritizing it based on business value, and driving
• Analyze and/or create requirements for improving or replacing manual or legacy systems and procedures to meet user needs and to achieve greater scalability
• Read and create Epics, User Stories, and other supporting content that sufficiently documents requirements
• Collaborate with engineering counterparts to provide estimates for large and complex size work efforts increasing accuracy of the estimate as work effort progresses
• Negotiates with team on technical debt and evaluates solutions to meet the need of the business and the market
• Participate in projects as a team member, and/or makes significant contributions to team effectiveness by improving the methodology, tools, and/or internal processes
• Be responsible for accepting user stories and confirming completeness

What You Bring:

• 2+ years of experience in a business, information technology infrastructure, or a software development area as well as working with business requirements, root cause analysis, creating software, or business modeling
• Proven success with analysis and implementation of medium-to-large scale technology delivery efforts software-based products
• Demonstrated ability to discover and describe the current state situation, understand strategic business goals, design and articulate future state, perform gap analysis and make recommendations to business leadership that meet goals and requirements
• Ability to understand, translate and communicate technical and complex ideas and situations to a wide variety of audiences including clients, coworkers and management
• Competency of various technologies which may include: application development languages and packages, cloud-native software-as-a-service infrastructure, security (firewalls/encryption products), web and application servers, and/or network and telephony infrastructure
• Knowledge of Agile methodology, project and product management best practices
• Demonstrated ability to discover and describe the current state situation, understand strategic business goals, design and articulate future state, perform gap analysis and make recommendations to business leadership that meet goals and requirements
• Excellent attention to detail including ability to manage multiple projects and priorities in parallel
• Ability to learn new technology concepts quickly, think strategically, and execute methodically

How We Pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to work experience, interview performance, internal equity, geography, and expected level of responsibilities
• We are targeting a base salary from $85,500.00 - $135,500.00
• You will also be able to participate in our annual corporate bonus program

Perks & Benefits We Offer:

• Remote-friendly with teams across the US and internationally, plus prime office space in one of the major tech ecosystems of California complete with a loaded fridge and tons of other perks
• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on mental and physical wellness through annual programs including reimbursements, company-wide wellness days, and volunteer opportunities
• Mission-driven team members who love what they do and go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows to allow for better patient care
• LinkedIn Learning License for you to continue self-paced learning

• Flexible time off policy for salaried employees with no limit on the number of days off

Our mission is to provide a healthcare communication solution that radically improves the way care is delivered. We've been recognized as one of the Best Places to Work in Los Angeles (2022), as well as on the list of Best Paying Companies (2022) with the Best Perks & Benefits (2022). We were also honored to be named to Inc. 5000's list of Fastest Growing Companies.
TigerConnect is an equal opportunity employer and values diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.