Product Owner

LOCATION: Our office is located in Minnetonka, MN. Candidates must reside in the Twin Cities area and will be required to be in-office three times per week: Monday & Thursdays are required and another day of choice. You may work remotely, if you wish, two days per week. 

A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives out our values every day. These values have made RAZR what it is for years, and today, they are more critical than ever. They keep us connected. They make us a team. They allow us to thrive. 

The RAZR Core Values You Live 

Be Intentional

• You take action and pursue the ultimate best outcome for RAZR and our clients 

• You dig in and understand the details of how the business works 

• You run towards it, and you don’t run away 

• You understand that “whatever it takes” is just that

• You have a plan, and you execute it even when you don’t feel like it 

Embrace the Attitude of How

• You understand that problems are simply opportunities to solve them 

• You view commitments as promises to be kept...regardless 

• You can’t stand not knowing; you have an unquenchable thirst to understand why 

• You are an active participant, never a spectator 

• You are focused on outcomes and not the time it takes to achieve them 

Enjoy the Ride 

• You are grateful for both life’s challenges and opportunities 

• You passionately pursue excellence in everything you do 

• You laugh often and don’t take yourself too seriously 

• You love change, and living in the gray is energizing to you 

• You can't wait to get out of bed in the morning & get on with your day 

Overview 

The Product Owner supports the activities of Product and Development as the subject matter expert and Business Analyst for software solutions that run on RAZR’s SaaS platform. This individual maintains and protects the product vision, champions the product, acts as the internal primary point of contact for the product, ensures that work is always executed in an order that delivers maximum value to the business, and translates business needs into actionable, technical requirements. 

What You Love To Do 

• Works with internal stakeholders and clients to determine requirements. 

• Writes user stories that provide clear direction for the development team on new features and products. 

• Owns the scrum team enhancement backlog, and works with development scrum teams to deliver new features and products. 

• Work directly with product managers, operations, and development to assess product needs and recommend appropriate solutions to proactively address issues. 

• Guide one or more agile scrum teams responsible while working 30% within the scrum team and 70% ahead of the scrum team to refine requirements. 

• Contributing to discussions regarding effectively managing trade-offs between cost/schedule versus business/client benefit 

• This person is a heavy contributor to the execution of an aggressive but achievable roadmap plan 

• Contribute to the vision and purpose of the product by working closely with the Product Manager 

• Work closely with internal teams to maintain a detailed knowledge of current and future customer projects to create necessary product requirements for products and solutions 

• Collaborate with designers and developers to build outstanding user experiences 

• Document and manage user stories and expected outcomes based on constituent input from various stakeholders 

• Continually set business value and prioritization for new and existing issues documented by customers, end users, and QA 

Qualifications 

• Hungry to learn and succeed 

• Preferred: Background in Patient Engagement/Loyalty Marketing/Banking Rewards/etc. solutions 

• Preferred: Background working on a SAAS model product 

• Flexibility and adaptability with complexity and change 

• Excellent organizational, analytical, and complex problem-solving skills 

• Strong communication skills 

• Ability to communicate and interact (verbal and non-verbal) effectively with non-technical users and stakeholders 

• Ability to work and collaborate well with cross-functional teams 

• Passion for the Development best practices and SDLC processes 

• Able to manage and set expectations with internal stakeholders 

• Proficient in Microsoft application 

Education & Experience 

•  3-5 years experience as a Business or Systems Analyst or Product Owner 

• Experience executing within an agile development environment 

About Us 

RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and we count some of the world’s most recognized brands among our clients. Working across various industries, including healthcare, medical technology, financial services, and retail, we help our clients acquire, retain, and grow consumers by leveraging our proprietary technology platform, Fibonacci™. The RAZR approach is rooted in behavioral science and combines strategy with visual design to create sustainable behavior change within consumer audiences. 

With our Clients, Colleagues, and in our Communities, we live our Mission - Be Relevant – “Make a meaningful difference in the lives of others.” At the foundation of our Culture, you’ll find the Core Values of “Be Intentional”, “Embrace the Attitude of How”, and “Enjoy the Ride”, this is a mindset and a commitment to how we show up every day. The RAZR team is driven to pursue the ultimate best outcome for our key constituents. There are no jobs here, just opportunities to serve and make a material impact in the world. 

We are an Equal Opportunity Employer, and our employees have unique strengths, experiences, and backgrounds who share a passion for improving people's lives.