Product Owner

Your Job

The Koch Global Services Cloud & Applications team is hiring a Product Owner. This product owner will steward the product lifecycle for our call center technology platform, data visualization tools, and leveraged applications.

An ideal candidate is someone who excels in forging strong partnerships, driving strategic product vision, and responding agilely to stakeholder feedback. A successful Product Owner will possess a proven ability to prioritize effectively and leverage the comparative advantage of cross-functional teams to deliver exceptional product outcomes with accountability and precision. If you are passionate about technology platforms, enjoy a diversity of responsibilities, and want to work on exciting projects with a global team, this is the role for you.

Our Team

The Koch Global Services Cloud & Applications team delivers cloud platforms and enabling solutions that empower our Koch businesses to design, build, and deploy the technology necessary for transforming their businesses. We manage several enterprise platforms including public cloud, integrations, developer enablement, contact centers, data visualization, and enterprise knowledge. Our applications team also provides technical consulting, develops custom applications, and provides support for leveraged enterprise applications.

What You Will Do

• Defining the Vision: You will collaborate with internal customers, key stakeholders, and capabilities to develop a strategic vision and roadmap for each product.
• Managing the Product Backlog: You will collaborate with others to communicate and ensure the product backlog is aligned to business outcomes and value.
• Engage Product Development and Support: Actively participate in the development process and ongoing support needs by providing feedback and seeking guidance. Encourage a shared fate mentality across teams.
• Business Engagement: You will serve as the primary liaison between stakeholders and teams, communicating the voice of the customer, and ensuring team actions align with the product needs. You will partner closely with our customers, the Koch businesses, to help drive adoption, improve consumer experience, and become a preferred partner to customers.
• Product Stewardship: You will ensure that product measures are being used to influence decision making (cost, data, security), effective decision making is applied to product investments, and the story of the product is marketed within Koch.

Who You Are (Basic Qualifications)

• Experience in a complex IT environment, particularly within a product-centric organization.
• Prior experience making strategic decisions about a technology product.
• Demonstrated ability to work in a fast-paced environment where continuous innovation is required to keep pace with the market.
• Experience with formal or informal leadership.

What Will Put You Ahead

• Previous experience with Genesys, Power BI, and/or Tableau
• Experience and understanding of Agile methodology.
• Strong verbal and written communication skills with demonstrated experience engaging leaders in decision making.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: http://www.kochcareers.com/doc/Everify.pdf

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