Product Owner

What You Will Do

• Perform complex analysis of business goals, objectives, and needs of the operations environment for each Client(s) assigned.
• Create detailed professional client facing documents which include Project Scope; Business Requirements; Gap Analysis; Test Plans; Test Scripts; Training/Working Session Materials and additional documentation as needed.
• Present/Facilitate onsite and/or remote client facing meetings related to Nautilus ECM Project Lifecycle activities.
• Create functional documents with value-add directed toward customer deliverables and assist in the implementation of Nautilus ECM.
• Maintain, develop, and deliver Nautilus Workflow processing and product specific training for each Client(s) assigned.
• Expertise in identifying, evaluating, and configuring Nautilus ECM and accompanying procedures based upon Client(s) requirements and operating environment.
• Act as the lead Consultant for each project assigned to guide, make recommendations and process changes to improve and support Nautilus processing for assigned Client(s).
• Review clients Nautilus system for best practice improvements.
• Identify Professional Services or add-on modules sales opportunities or assisting with commercializing new service opportunities within the Nautilus space.
• Continuously partner with the Project Manager assigned to the same Clients, ensuring every milestone and project task is being met either before the due date or by the due date. Become familiar with the project plan to make incremental task updates and completion percentages as progress is made.
• Build and maintain client relationships achieving high customer satisfaction ratings and on time go lives.

Skills and Experience You Will Need

Required:

• 4+ years of Financial Services industry experience in a business operations area.
• 4+ years of banking or financial operations industry experience.
• 4+ years of prior Professional Services Business Consulting experience.
• Prior experience performing OnBase/Nautilus server migrations.
• Previous experience with OnBase/Nautilus in a hosted environment is preferred.
• Demonstrated ability to lead projects as a consultant and perform complex analysis of business goals, objectives, and requirements. From there, ensuring they can take the business requirements and successfully configure the Client's Nautilus solution effectively.
• Demonstrated ability to work with clients to analyze and understand current business processes and recommend process improvements.
• Proven capability to collaborate with client as well as internal teams to define software deployment and configuration strategy that aligns with the bank client's business objectives.
• Demonstrated expertise and capability to prepare comprehensive training materials and facilitate onsite or remote training sessions to client's project team and end users.
• Ability to successfully interact with the client's resources while representing the Client as the Nautilus processing business subject matter expert.
• Proficiency with Microsoft tools/products: Outlook, Word, Excel, SQL, PowerPoint, Visio, OneNote, Project, SharePoint.
• Excellent verbal and written communication skills.
• Ability to learn key aspects of various Client software applications to advise client effectively.

Desired

• Familiarity with budgeting, profitability or forecasting processes within a financial institution, bank, or credit union.

Education

• Bachelor's degree or equivalent experience.

Who We Are

About GalaxE.Solutions

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let's build something, together. #WeAreGalaxE

Equal Opportunity Employer/Veterans/Disabled

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

For more information, please visit https://www.galaxe.com/