Product Owner III

Location: US Remote

Employee Level: Individual Contributor

Career Level: Mid-Level or Senior Level

What You Need:

• 5 - 9 years’ experience working as a business analyst, product manager, product owner or similar role
• At least 4 years’ experience working as an Agile product owner
• Highly motivated self-starter with a desire to help others, take action and seek out resources to excel within the role
• Requires strong written and verbal communication skills with the ability to translate technical concepts into non-technical terms
• Ability to independently work as a contributing member in a high-paced and focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under pressure
• Ability to socialize ideas and influence decisions without direct authority
• Collaborative in nature with a strong desire to dig in and learn independently and as well as through asking questions
• Considers ‘best-practice’ standards, as well as departmental policies and procedures
• Excellent written and verbal communication skills
• Excellent organizational, time management and multi-tasking skills
• Understanding of product and sprint backlog tracking, burn-down metrics, velocity, and work breakdowns
• Understands the fundamentals of software development processes and procedures
• Sharp analytical and problem-solving skills
• Creative thinker with a vision
• Excellent attention to details
• In-depth knowledge of Agile process and principles
• Bachelor's degree in Business or Computer Science, or equivalent work experience
• Domain experience in Digital Consumer Solutions (Websites, Mobile Apps, Content Management Solutions, CRM Solutions) and the Convenience Retail Industry preferred.

About the Job:

PDI Technologies is looking for a Product Owner to help manage multiple simultaneous projects of varying sizes from start to finish for our consumer facing solutions. The Product Owner (PO) is a critical member of an agile development team that drives the team to deliver high quality, high value features and functions. As a PO, you will help shape our product features and requirements while working closely with Agile engineering teams, Product Managers, customers, and business stakeholders to build high quality products for our target markets. Prior experience in Product Management, Product Owner, or Business Analyst role for a consumer-focused mobile app, website, and CRM (Customer Relationships Management) tool is highly desired.

What You’ll Do:

• Stay aligned with and contribute to the product vision, roadmaps, and priorities
• Work closely with Support to understand and prioritize customer reported issues
• Work closely with system users (customers, partners, consulting) to understand product needs and translate into actionable user stories
• Work with technical astuteness, be detailed oriented and proactive in driving closure and optimizing throughput of development teams
• Serve as a product evangelist, particularly with Product Managers and Business teams, to help them understand the best practices of using the platform
• Contribute and develop documentation for new features including user interface mockups, process, and data sequence diagrams
• Attend sprint planning meetings, work with the team to define sprint goals
• Guide agile teams in breaking down user stories and defining acceptance criteria
• Ensure that product backlogs are prioritized, and properly balanced between product and maintenance
• Collaborate with teams to review output during sprints, answer questions about desired functionality/outcomes
• Ensure the team has the appropriate number of stories in the backlog prepared for sprint planning, monitor ready stories vs. velocity
• Conduct backlog refinement meetings, sprint reviews and product demos
• Manage product backlog in ALM tools such as Jira, Azure DevOps, etc.
• Author and publish product release notes and customer notifications
• Assist with on-boarding and training of new Product Owners
• Own Release Planning
• Assist in development and governance of processes in support of operationalizing product use
• Coach Level 1 and 2 POs (Product Owners) to become fully effective and accountable for their areas of responsibility
• Coach other teams to adhere to processes developed by the Product Management department to enable operationalizing Products for use by our customers and partners

Why PDI Technologies?

PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.

We offer:

• Comprehensive benefits package including health, dental, and vision coverage effective immediately
• Fully flexible remote work environment
• Matching Group Retirement Savings Plan
• PTO effective immediately
• Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc.
• Strong culture that values authenticity, trust, curiosity, and diversity of thought

Our Commitment to Diversity, Inclusion & Belonging

At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.