Product Owner - Marketing Technology

Job Description As an experienced professional in Project Execution, you thrive at managing complex technology programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm. This role requires a strong grasp of the big-picture - namely, how can technology help achieve business goals - as well as a keen ability to establish priorities, manage resources and budgets, and build and incentivize high-performing teams. You'll work closely with colleagues across the firm to identify opportunities to develop projects and programs toward the Marketing Technology initiatives. Once you and your team establish a roadmap, you'll play an integral role in ensuring that the project is running on time, within budget, and in accordance with firm-wide guidelines, including risk and architecture. Just as importantly, you'll work with your team to set goals, foster collaboration, and promote the values, culture, and brand of JPMorgan Chase & Co.
This role requires a wide range of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
• Understanding of global and line of business project and program management standards and methods
• Experience working collaboratively with high-performing teams in complex program execution, developing meaningful relationships to achieve common goals
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm as a liaison between lines of business and the development team

• Proficiency in business applications, data usage, and management, ideally with exposure to Customer Relationship Management (CRM) software programs and an understanding of Marketing use cases when managing customer relationships
• Understanding of the Agile methodologies

Responsibilities:

• Understand, drive, and iterate on the overall scope for releases on the Marketing Technology roadmap

• Collaborate with the scrum teams to identify and manage risks that affect the overall release delivery
• Measure, monitor, and report the progress to ensure application releases are delivered on time
• Own the release management lifecycle which including scheduling, managing and coordinating of the releases across a defined scope of applications towards the Marketing Technology initiatives
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go Reviews
• Partner with the Scrum teams and management to align and implement the planning sessions

• Produce and collaborate on the deployment, run books, and integration plans
• Manage relationships and coordinate work between different teams in different locations, ensuring alignment across key partners and vendors through delivery
• Communicate all key project plans, commitments, and changes to requirements, QA plans, schedule, and scope

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.