Product Owner, Smart Services

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

This role has been designed as Virtual

The Product Owner role is an opportunity for a motivated team-based individual that excels in a collaborative, data-rich, technical, and customer-focused environment. The Smart Services Product Owner is critical in achieving Trane Technologies' vision for a more sustainable world. They are responsible for the vision and delivery of Trane's software portfolio that provides remote inspections, smart maintenance and other connected equipment maintenance support.

The role is within Trane's Digital Solutions organization, which has a unique feel of a startup while also understanding how to scale to large production environments. The Product Owner is critical to the success of Trane's Digital Services business by serving as a technical expert that leads an agile software development team in the creation and expansion of software applications that provide data visualization, analysis and reporting capabilities.

The product owner will collaborate with portfolio and business leaders to create a vision that connects their product to the broader business and portfolio strategy. This strategy will guide your creation of a specific product solution roadmap that will be used to align the technical and business stakeholders for resource and funding support. You will also be responsible for translating the customer and business needs into the agile software process by gathering, writing, managing and explaining feature requirements for the software development team. Your ongoing contribution to the culture and delivery of the team by leading software development sprints, creating user stories, refining backlog, participating in user experience activities, defining MVP / offering releases, and accepting the completion of user stories will be key to the success of the program.

What you will do (Essential functions)

• Provide full accountability and transparency for vision, delivery of the assigned product
• Serve as a technical expert for assigned offerings
• Develops an understanding of the customer experience and translates customer and business needs into solution roadmaps
• Builds, maintains and prioritizes development backlog given input and collaboration with stakeholders and team members
• Provide leadership to development team including creating user stories and acceptance criteria, planning sprints, managing backlog, organizing customer releases, and supporting agile development standard work
• Work closely in a "hands-on" style with development team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis
• Ensure adherence to best practices for agile software development
• Provide updates, information and demos of product features and timelines to stakeholders, business leadership and external partners/vendors
• Conduct or facilitate voice of customer activities to identify business, customer, and user needs based on stakeholder interviews, focus groups, "day-in-the-life" studies, and advisory panels.
• Represent the needs of end customers, controls and service business in all activities. Capture user and business needs in the form of user stories, functionality expectations, performance requirements, test plans, acceptance criteria, and system interactions
• Coordinates functional and technical details with other Product Owners

Cultural Fit:

• Passion for sustainability and improving our communities and planet, specifically within buildings and/or energy
• Eagerness to understanding customer needs in a building environment
• Value continuous learning and collaboration with a tendency toward being a natural problem solver
• Strong collaboration and people skills; ability to inspire others on a team
• Ability to ideate, bring forth creative and practical solutions within a team and not get stuck on one solution
• A strong teaming approach will be imperative to deliver a consistent and aligned experience
• Challenge the status quo and always think about ways to improve yourself, the team and the organization
• Receptive to feedback, willing to make changes and proactive about finding solutions
• A multitasker with excellent time management skills who can handle tight deadlines

Minimum Qualifications:

• Bachelor's degree in science, technology, engineering, or related field
• 2+ years of experience within HVAC, building automation & controls, equipment service and/or building energy management (BAS, BEMS) or similar
• 2+ years of experience as product owner, product manager, solutions lead or similar role for software and/or analytics-based solutions
• Agile mindset / Agile product development experience
• Demonstrated success working with engineering teams to plan, develop, refine, and launch successful products
• Experience solving problems in creative and innovative ways
• Collaborative self-starter
• Excellent written and verbal communication skills
• Ability to travel up to 10% in the future

Nice to Have:

• 5+ years of relevant industry and/or product or project management experience
• Experience with remote building service solutions
• Experience in sectors of both the energy and building industries.
• Familiarity with Confluence, JIRA, and user experience (UX) design
• Experience working within a greenfield software development environment
• Experience collaborating with remote teams (including international)

Key Competencies:

• Leadership & Accountability: Possesses the mind-set of a business leader, with a focus on delivering measurable business and customer value and optimizing ROI
• Decisive: Makes decisions and prioritizes effectively using data and facts
• Communication: Strong communicator of business and technical information at all levels of the organization
• Business knowledge: Strong familiarity with software development processes, facility markets and services, building systems, controls and energy management routines

Base Compensation Range is $88,000 to $184,000

Disclaimer: This base salary range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.