Product Owner - Software Product Management

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

PRODUCT OWNER, OVERTUR - CARMEL, INDIANA or CENTRAL/EASTERN TIME ZONES

Overtur Product Owner

This position leads the efforts to understand customer goals and outcomes and deliver digital or software solutions through products or applications that delight customers and improve their intended outcomes. As such, this position is the decision maker about what is released into the product and serves as the customer proxy responsible for maximizing business value of the product.This is done by collaborating with business stakeholders, users, product design and product development as well as other product owners to align the product roadmap with the needs of these groups. Defines the why and the what--as in what the product will look like, what features it should contain and the overall value to our customers and the business. Incorporates stakeholder feedback to create the highest value product increments each and every sprint of feature introduction. Maintains the product backlog and ensures that everyone knows the priorities.

What You Will Do:

• Gather and interpret voice of customer (VoC) from stakeholders to identify targeted customers' relevant wants and needs; organize and prioritize those opportunities; maximize value of product vision;
• Working with design and development, leverage an understanding of the development capacity to make the best decisions on meeting customer needs in the most efficient manner;
• Lead the delivery team through the applicable phases of the customer experience brief(s) in discovery to turn opportunities into viable product solutions;
• Communicate and manage relationships with stakeholders; clearly understand and express product feature releases and backlog items with the relevant cross-functional groups at the appropriate times;
• Prioritize the items to be considered for inclusion in each sprint or increment in the product feature delivery backlog to best achieve goals and missions; optimize the value of the work the development team performs (making decisions on competing priorities); partner with design and development teams to rank product features, security, technical, performance and design-specific backlog items, accordingly; prioritization conflicts that can't be resolved in the peer group will escalate to the Overtur business leader;
• Under the advisement and partnering with the relevant development and design roles, carry the following responsibilities into managing the product backlog, including:
  
  • User story creation and refinement (involving relevant team as needed to feed appropriate technical tasks developed by the Dev and Design roles);
  • Developing acceptance criteria as input to design for each item;
  • Applicable testing to ensure design elements meet the user requirements;
  • Determining release schedule and what items are to be included in each release;
• Work with scrum team during execution of features to answer questions, define requirements, perform user acceptance, etc.;
• Own the product performance dashboard, partnering with Overtur customer success, company sales and market enablement groups in leveraging their expertise to drive adoption; know how to communicate, socialize and tailor a message to the relevant variant of business stakeholders and customers;
• Define anticipated training and support requirements for the features launched (e.g., type of questions, frequency, expected service level, etc.) working with the Overtur support team;
• Provide an appropriate amount of level 2 customer support to foster adoption;
• Understand the common data and UI/X elements and potential delivery environments (e.g., mobile or desktop) of the journey that are resident within a customer activity or across related activities to ensure more efficient feature creation and consistent customer experience;
• Partner with the brand quality lead to coordinate with the other relevant product owners and design and development team members when features cross portfolios;
• Manage the relevant prioritized product features in a common format, approach and tool.

What You Need to Succeed:

• Bachelor's degree in Business, Marketing, Engineering or Technical field;
• 5 - 10 years combined experience in product management, marketing, business, or customer service, including software implementation or product ownership;
• Experience translating business requirements into software development requirements, partnering with software development, and delivering software products using Agile methodology; preferred scrum certification;
• Demonstrated ability to communicate effectively with diverse range of external customers and internal stakeholders: architects, facility owners/managers, general contractors, distribution partners, installation and security consultant personnel, specification writers, sales personnel, engineering, marketing, finance, executive leadership, etc.;
• Proven ability to translate complex customer and channel needs into thoughtful, well-organized business initiatives and portfolio roadmaps;
• Proven strategic planning ability, project management skills, and track record of supporting profitable business growth;
• Customer experience design and execution capabilities (e.g., customer journey mapping, organizing and managing customer advisory board schedules, feedback and communication to close the loop, etc.);
• Demonstrated ability to conceptualize, prioritize, integrate, and execute new solutions within a business;
• Strong business and financial acumen (price positioning, product margin, business cases, adoption strategy, channel management, etc.);
• Experience in the access control or door hardware fields is preferred;
• Ability to travel up to 30%.

Allegion is a Great Place to Grow your Career if:

You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

You value personal well-being and balance, because we do too!

You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

What You'll Get from Us:

Health, dental and vision insurance coverage, helping you "be safe, be healthy"

Unlimited Paid Time Off

A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses

Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

Life Insurance - Term life coverage with the option to purchase supplemental coverage

Tuition Reimbursement

Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards

Employee Discounts through Perks at Work

Community involvement and opportunities to give back so you can "serve others, not yourself"

Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $70,700 - $131,300. The actual compensation will be determined based on experience and other factors permitted by law.
• Bonus Eligible: Yes

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion is an equal opportunity and affirmative action employer

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We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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Allegion is an equal opportunity and affirmative action employer

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