Product Planner

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

The PSM team leads ASTRO Site Infrastructure Product Management, comprised of 16 product categories, and performs Product Planning for Avigilon, Edesix, Vigilant, Pelco, NITRO, PCR, and Mission Critical IoT. It is also responsible for both LTE dropship orderability through post-warranty field support. The PSMs play multiple business critical roles in:
● Supplier Management: serving as the principal contact for account and field teams for product identification, product inquiries, orderability readiness and field issues
● Production Readiness Systems Utilization: SMEs on 3PV product orderability and corresponding Motorola systems (Oracle EBS, Agile, COF, OMAR, iProcurement, OCC and pCAT)
● Purchasing Support: assisting Solutions Engineering, Field PMs and Engineering, and Labs through the expeditious identification and procurement of 3PV HW and SW
● Portfolio Management: managing product lifecycles, including product changes, enhancements and EOS; product inquiries; Cost and List Price administration; and margin analysis
● Hardware/Software Support Contract Administration: validating that SLAs align with Customer SLAs; driving support agreement completion, equipment true-ups and contract renewals
Job Description

The Product Support Management (PSM) team is responsible for supplier management, orderability readiness, product portfolio management, and purchasing support for Third Party Vendor (3PV) products utilized in ASTRO, PCR, Broadband, DAS, fixed and mobile video, and products manufactured by MSI acquisitions. These products comprise the offerings of over 375 dropship vendors, 55 of whom participate in MSI’s Preferred vendor program.

The PSM team also serves as an escalation point for internal customers, for matters relating to product identification and ordering, general inquiries, field hardware quality, and repair. For ASTRO site infrastructure, the team owns a P&L comprised of sixteen product categories.

Responsibilities include product lifecycle management, pricebook administration, product orderability, meeting margin goals, and supporting field inquiries, while managing and mitigating risk.

Specific Knowledge/Skills:

• Bachelor’s degree required
• 3+ years of product management/administration/planning experience, preferably in the telecommunications industry
• PMP/PMI certification a plus
• Experience with Motorola’s enterprise systems (Oracle EBS, Agile, CPQ, OSS, Tableau) puts candidate at considerable advantage
• Innate skill in quickly becoming a subject matter expert on products and internal processes; Able to play key role in maintaining and optimizing ERP systems via enhancement requests
• Must have strong relationship development and maintenance skills; Work partners include teams and vendors in the US, Asia and Europe, and remote partners across the US
• Ability to utilize multiple IT systems, with minimal training
• Strong project management skills to coordinate and drive issues between Engineering, HW Quality, Procurement, and suppliers
• Financial management acumen to understand and report on product profitability goals and other team goals
• Capable of working collaboratively with a broad range of internal and external groups, including Procurement, Supply Chain, Sales, Engineering, customers and channel partners
• Minimal travel required
• This is a hybrid working position. The candidate is expected to be in the office 2-3 days per week, especially during the initial 6 months of the job.

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Basic Requirements

• Bachelor’s degree

• 3+ years of product management/administration/planning experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.