Product Recall Principal Specialist (Remote)

Date Posted:
2022-06-28-07:00
Country:
United States of America
Location:
PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.

Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

This job will involve frequent interaction across departments with both hourly and salary personnel. Sporadically, support will be required outside of normal Monday - Friday 1st shift, to support production activities during non-business hours (evenings and holidays).

Key Responsibilities:

• The Product Recall Principal Specialist will work with the Product Recall team within the Escapes Management organization under P&W Group Quality.
• The function of the Product Recall Principal Specialist is to assist and guide the module center investigation managers/Quality Engineers in their investigation and assist facilitating any escape through the Product Recall process. This may include issuance of an IRO and 6015 field action notification if required.
• The candidate must be able to work with limited supervision.
• The position includes process improvement work to continuously evolve and improve the efficiency, tools, measurement, and standardization of the process for user experience and effectiveness and mitigation of risk to Pratt and Whitney's external customers.
• Keeping Quality and Engineering organizations disciplines through a robust and timely PR process is a key objective. In addition, the position includes supporting the Module Centers in population bounding activities and must be able to independently represent Product Recall in Problem Resolution Team (PRT) Escape Root Cause and Corrective Action Pre-Board reviews and approvals.
• The PR Principal Specialist will work closely with Engineering, Quality Investigation Managers or the escape owner, Program Quality Managers, the Engine/Module Centers and Module Center Directors to assure that investigations are supported in a timely manner through all steps and to minimize risk and impact on product delivery.
• The candidate will also assure the consistent deployment of RTX CORE tools to drive key business process evolution and improvement as well as robust Root Cause and Corrective Actions and implementation.
• This job is a critical position to support engine production, improve the Quality signature of the company, drive proper quality performance, and track quality outputs. It is also a key process in the escape analysis and effectively providing results to the various P&W Process Council teams for initiatives and strategies and input to the QMR Quality Management System and improvement of P&W's quality signature.

Basic Qualifications:

• Bachelor's Degree in Engineering or Technical field is required with a minimum of 3-5 years of prior relevant Quality/Engineering or Technical experience.
• Proficient in Root Cause and Corrective Actions
• SAP P10 for at least QN and willingness to learn SAP
• Proficient in Fiori and Qlik a plus
• US Citizenship required due to government contracts

Preferred Qualifications:

• Willingness to learn and develop
• Ability to interface with any level of Management
• Excellent written and oral communication skills.
• Ability to work independently
• Assure accurate process completion
• Effective Communication Skills
• Confidence to stand by your principles
• Engineering/Technical Skills require
• Knowledge of Microsoft office suite.
• Basic SAP transactions
• Basic knowledge in FIORI and QLIK will be a plus.

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:

Remote: Employees who are working in Remote roles will work primarily offsite (from home).

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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