Product Specialist

Company Overview

Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Responsibilities

The Product Specialist role at Hamilton Robotics is an opportunity to work in an organization that focuses on innovation and develops some of the best laboratory products in the world. The ideal candidate will be high-energy, passionate about learning, with a positive team-first attitude. A primary focus will be learning all about our products and becoming the subject matter expert on Hamilton's market-leading automated liquid handling platforms. The Product Specialist is also a key contributor on day-to-day product support tasks, product development, and product training for the Hamilton sales/service network.

Responsibilities include, but are not limited to:

• Work with the Product Manager to identify new market opportunities, develop and launch new products, and manage the existing portfolio.
• Be the point of contact for all product-related questions from internal and external sources.
• Assisting the Product Management and Engineering teams in product development projects and launches.
• Conduct sales and service training within the organization and associated channels/partners.
• Attend internal and external training for product strategy and development.
• Performing product demonstrations for customers, staff and other stakeholders.
• Assisting with the development and execution of product line business plans.
• Work with the MarCom group to develop customer-facing product marketing materials.
• Assist the Product Manager in achieving the revenue growth targets for the product portfolio.
• Other duties as assigned.

Qualifications

• Excellent writing and communication skills with a focus on communicating complex concepts in a clear, concise style.
• Ability to manage multiple tasks and projects with thorough follow-up and organization of all open and pending activities.
• Excellent time management, and related organizational skills, including a proactive approach, and a suitable ability to anticipate and manage project life cycle events, issues and obstacles.
• Ability to build partnerships with cross-functional teams.

Education/Experience

• Bachelors degree from an accredited, not-for-profit institution, in a technical or Life Science discipline (Chemistry, Mechanical Engineering, or similar) required.
• Experience in sales or customer service preferred.
• Experience with product management, product development, or the laboratory equipment industry is a plus.
• Strong background in Excel/Powerpoint, D365 experience preferred.

Additional Information

• Diverse portfolio of exciting and innovative design projects.
• Tremendous opportunities for professional growth.
• Commitment to sustainable design.
• Competitive compensation.
• Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.
• Solid stable company.
• Must pass drug and background screens.
• May be required to wear Personal Protective Equipment (provided by employer).