Product Specialist Intern

Job Summary:

The Product Specialist Intern will support the Product Sales team and R&D team by working on application and process validation, light design work and general office duties under the direct supervision of the Engineering Manager. The role will be engineering based to learn the science, technology and products, with the goal of being a knowledgeable resource for product and sales support. The Product Specialist Intern will not only focus on a small area of our products or one specific product, but also they will have the opportunity to learn and support all areas of the packaged boiler business as needed.

Essential Functions:

• Support peers and management with internal and external projects
• Position requires occasional exercise of problem solving skills
• Will perform detailed or routing engineering assignments such as assisting with the definition of technical specifications, basic design problem resolution, providing product support and assistance to other internal departments
• Will have design contact with Industrial boilers and related auxiliaries
• Involvement with less complex aspects of engineering projects where limited evaluations is required
• Refers problems and/or questions to Engineering Manager or senior engineers
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required.
• Ability to look up drawings in ERP system as needed to provide support
• Ability to generate sales quotations, properly save, and document special quotes to communicate what was quoted to the plant
• Become familiar with all product technical documentation, sales literature and digital media. Included but not limited to:

• Boiler book
• O&M manual
• Website content
• Brochures
• Videos
• Learning Management System (LMS) content
• Salesforce PowerUp partner portal access and documentation
• Standard product submittals
• Product/Engineering Support:
• Assist in ensuring the technical documentation is updated
• Help develop standard product drawings and support document as needed
• Other duties as assigned

Education:

Minimum of a Junior status in a four-year Mechanical or Electrical Engineering degree program required; additional schooling or experience in engineering is a plus

Experience, Skills, and Qualifications:

• Ability to use Excel including uniting calculation programs in excel
• Working knowledge with Mechanical Design and 3D CAD software experience is preferred
• Must possess some engineering knowledge, material properties, and particularly heat transfer
• Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results
• Ensure duties and company projects are accomplished in an efficient and cost effective manner
• Support peers and management with internal and external projects
• Adhere to company policies
• Capable of carrying out a given task with all details necessary to get the task done well
• Position requires occasional exercise of problem solving skills
• Ability to handle responsibilities with effective interpersonal skills and to effectively interface with others inside and outside the Company is required
• Team Player: Works well as a member of a group
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help

Who is Cleaver-Brooks?

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we're the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They'll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace.Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.