Product Support Advisor (8/6 FIFO)

DESCRIPTION

Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.

Thank you for your interest in continuing to grow your Cummins career!

Product Service Advisor

We are looking for a talented Product Support Advisor (PSA) to join our team based at Eliwana. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day's break.

Description

• Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Liebherr equipment.
• Complete breakdown repairs and maintenance on site
• Diagnose and repair various engines.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Qualifications

• Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
• Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
• Solid diagnostic and IT capabilities
• Strong Communication skills
• Ability to prioritise varying demands and act accordingly
• Komatsu & Liebherr Experience Highly Desirable

Additional Information:

Annual Salary. Superannuation. Flights (from Perth) and accommodation provided whilst on swing. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

Compensation and Benefits

Annual Salary. Superannuation. Flights (from Perth) and accommodation provided whilst on swing. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

We are proud to be recognised as a WORK180 Endorsed Employer for All Women. Click here(link to our work180 page: https://au.work180.co/employers/cummins-australia) to check out our Benefits

RESPONSIBILITIES

• Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Liebherr equipment.
• Complete breakdown repairs and maintenance on site

QUALIFICATIONS

• Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
• Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.

Job Service

Organization Cummins Inc.

Role Category

Job Type Technician

ReqID 230005Y4

Relocation Package Yes