Product Support Software SME

Applied Research Solutions is seeking a full-time Product Support Software Specialist located at Lackland AFB - San Antonio, TX.

• Contractor shall perform work that applies a broad theoretical and practical knowledge of software engineering and product support to include but not be limited to reviewing, preparing, and analyzing all types of documentation, planning, requirements, design, support, and test to include source code, configuration files, and engineering resolution support.
• Within an agile and secure cloud-based DevSecOps environment, lead the innovation and evolution of Cyber Operations products using a data-based decision and prioritization protocol.
• Ensure that sustainment capabilities evolve at a pace that matches that of the solutions they support.
• Experience with and cognizant knowledge of strategies employing the following service model types: Platform-as-a-Service (PasS), Infrastructure as- a-Service (IaaS), Software as-a-Service (SaaS), and Hardware-as-a-Service.
• Experience coaching cross-functionally diverse teams to exercise continuous foresight to sense, characterize, and solve digital disrupters in the commercial and threat space before they become mission degraders.
• Experience within an agile and secure cloud-based DevSecOps environment, lead the innovation and evolution of Cyber Operations products using a data-based decision and prioritization protocol.
• Experience ensuring that a mission-focused balance is maintained between time and resources allocated to the introduction of new capabilities (innovation) and improvement of existing capabilities (evolution).
• Experience maintaining flexibility to accommodate ever-shifting threats and mission profiles in aligning product development priorities by consistently and accurately weighing the criticality of discrete development tasks against the time and resources available to execute those tasks.
• Experience defining and ensuring cross-checks of data sources to validate the scope and urgency of new or improved product capabilities, amongst a fluid threat landscape and rapidly advancing technologies.
• Experience ensuring organizational resiliency in the face of these challenges by exhibiting a proactive and collaborative mindset, ensuring that key processes are documented in a composable manner and maintained relevant, and by exploiting the advantages and compensating for the disadvantages of the modern hybrid digital work environment.
• Knowledge of the acquisition lifecycle and product support planning during each phase.
• Extensive experience with defense acquisition management processes in accordance with the DoDI 5000.87, "Operation of the Software Acquisition Pathway"
• Knowledge of the DoD's Twelve (12) Integrated Product Support elements structure.
• Familiarity with the Product Support Business Case Analysis (PS-BCA) and Life Cycle Sustainment Plan (LCSP) and the tailored Software Life Cycle Support processes.
• Develops, modifies, and/or interprets performance standards applicable within short product planning lifecycles.
• Other duties as assigned

Qualifications/ Technical Experience Requirements:

• Must be a US Citizen
• Active Top Secret clearance is required
• Bachelors Degree in Science, Engineering or related degree preferred or related experience
• Minimum 5-10 years of experience

All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)