Product Training & Development Specialist, Spanish Solutions (Contract)
Job Description
Amplify's Training & Enablement team is seeking a Product Training & Development Specialist to focus on our Spanish solutions products. Candidates will craft and develop training materials, apply standard methodologies in adult learning and instructional design, and deliver product training sessions to our internal customer-facing teams. We are looking for a candidate who has a passion for education and can quickly become a guide on Amplify's suite of products.
This is a contract role.
Responsibilities:
- Design compelling remote and online product training sessions for our customer-facing teams, including Sales, Customer Care & Support, Professional Services, and Customer Success, in order to equip them with the foundational product knowledge vital to ensure an excellent customer experience
- Adhere to a project management plan that includes timelines for crafting training, receiving and incorporating feedback, and finalizing training
- Facilitate and deliver insightful, effective, and engaging product training sessions to internal customer-facing teams in both English and Spanish
- Assess impact and efficiency of training by collecting, analyzing, and incorporating feedback from key collaborators on session content, framework, and delivery
- Work with Amplify's product teams and other internal product experts to develop a deep pedagogical understanding of our programs, from both a content and a digital perspective
- Collaborate with product teams to understand upcoming content offerings and feature releases and incorporate into training programs and assets
- Maintain knowledge and expertise in K-5 English and Spanish literacy trends
Basic Qualifications:
- Fluency in English and Spanish
- Bachelor's Degree in Education, Instructional Design, Spanish or related field
- 3+ years training or facilitation experience
- Experience crafting assessments and analyzing results in order to identify knowledge gaps and training needs
- Ability to prioritize multiple training requests and anticipate training needs
- Proficiency in module creation tools, including Google Slides and Easygenerator, video recording programs, as well as delivery platforms such as Zoom and Google Meet
Preferred Qualifications:
- Advanced degree or certifications in Education, Instructional Design, or Spanish a plus
- Experience working in an Educational Technology company
- Experience instructing or training adults
- Familiarity with Amplify products, both content and digital platform and navigation
Amplify's COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided.
Compensation:
The hourly rate range for this role is $40 - $45.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
Date Posted
02/16/2023
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