Production Services Specialist

Job Description:
Role Responsibilities:

• Provide regional leadership and technical support for Global Data Plant Applications.
• Work closely with business stakeholders within the region to ensure that we are delivering a consistently high quality of service.
• Deliver 2nd and 3rd line support for all Data Plant platforms globally following SRE methodology
• Manage releases of new and existing applications to the production environment. Perform analysis and testing of new and existing applications as required.
• Actively participate in monitoring and building monitoring for the application to enable the wider team to efficiently support this application globally.
• Will be required to look across the entire production environment to aid continuous improvement with the state and supportability of production systems.
• Work closely with Development and infrastructure teams to ensure that issues and defects are reported and actioned and meet business requirements and timelines
• Work closely with other MAPS team members across the AMRS region and globally to ensure consistent service delivery and standardization
• This role requires experience working with and development with KDB+

Required Skills:

• Unix/Linux
• Kafka
• SQL
• ITRS
• ELK
• Apache Storm
• Cassandra
• Vertica/Oracle Exadata
• KDB+

Desired Skills:

• Knowledge of ITIL Incident and problem management.
• Can work independently. Has experience supporting a front office data application.
• Able to work under pressure, and to tight timescales.
• Deep technical and development knowledge of KDB applications as well as the ability to interpret application knowledge into monitoring requirements.
• Following this through with implementing a stable and scalable monitoring platform in ITRS

Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay and benefits information
New York City pay range:
$70,000 - $110,000 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.