Production/RMA Technician

Cognosos is at the forefront of a new generation of real-time location systems, leveraging the cloud and machine learning to significantly reduce the cost of ownership of asset visibility solutions. Our patented, award-winning technology deploys quickly both indoors and outdoors, delivering an unparalleled combination of price and performance that is now tracking over 100,000 assets across multiple industries including automotive, logistics and healthcare.

Cognosos seeking an experienced Electronics Technician to join our Operations team. In this role, you will be responsible for building, testing, and troubleshooting production products and ensuring that all products meet high quality standards. This position will also perform analysis and repair of field returns (RMA’s), maintain RMA records and provide feedback to the engineering, operations and customer support teams.

Cognosos is a rapidly growing start-up with headquarters located in the heart of Midtown, with future plans for a north metro-area logistics facility. We provide free parking, catered lunches on Wednesdays, and plenty of team building activities. You will quickly ramp up and join a fast-growing Atlanta based tech startup community at Cognosos. 

Cognosos is a proud member of the Atlanta Business Chronicle’s 2022 list of Best Places to Work!

Job Responsibilities:

• Perform production testing and troubleshooting to meet product shipment schedule
• Analyze field returns to root cause and maintain internal RMA processes
• Assemble or modify wireless products to support customer needs
• Assist the production team to configure and ship product
• Evaluate and improve production processes to maximize quality and efficiency
• Analyze field data to determine potential issues and improvements
• Operate in a team environment to support our customer’s needs

Required Skills and Experience:

• AS or BSEET or equivalent training
• 5+ years hands-on experience working in electronics production, repair or engineering environment
• Light assembly, test and repair of PCB’s or end products
• IPC certified solder skills for SMT device repair of ROHS assemblies
• Exhibits attention to detail by following assembly diagrams and test procedures for consistent quality and reliable results
• Proficient using lab test tools such as oscilloscopes, RF test equipment, bench equipment
• Comfortable using computers (spreadsheets, word, etc) to document and present results
• Exposure to quality systems and manufacturing process control is desired
• Ability to read schematics and troubleshoot to the component level is a plus
• Python programming or Linux skills are a plus
• Experience with RF/wireless systems and concepts is beneficial

Benefits and Perks:

• Competitive salaries
• Full benefits - health, dental, vision, 401(k)
• Opportunity for equity participation
• Company paid parking
• Flexible vacation policy
• Casual workplace
• Fun, collaborative environment

Whether it’s virtual happy hours, company-wide contests or quarterly cultural outings, we are always looking for ways to keep our employees happy and engaged with their teammates.