Professional III, Network System Deployment

Company

Samsung Electronics America

Location

Plano, TX

Type

Full Time

Job Description

Position Summary

Work with 4G / 5G 3GPP technologies. Provide technical reviews and support to customers as needed.

Role and Responsibilities

Work with 4G / 5G 3GPP technologies. Provide technical reviews and support to customers as needed. Provide debug log analysis, check network configuration, and support customer as needed. Work with wireless network architecture, protocols, RF optimization and standards. Review various Engineering and Operational MOPs and provide feedback. Create and implement MOPS, knowledge based articles, and how to procedures. Review and provide updates and resolutions on open tickets before escalation to Tier-2. Work with wireless network deployments, installation and commissioning process. Responsible for development of product requirements, feature requirements, systems and performance analysis, conduct deep-dive customer sessions on 4G/5G call-processing related features and air interface technologies. Responsible for leading all technical discussions on Samsung products/scheduler related features with several customer vertical organization including 4G/5G RAN Development groups and RAN performance groups. Analyze and troubleshoot schedule related issues reported from customer labs, field sites, and production networks. Continuous improvement of LTE RAN network performance by evaluating and trending key performance indicators and performance trials.

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Skills and Qualifications

Master's Degree in Computer Networks, Electronics and Communications Engineering, Electrical Engineering, Computer Science, Telecommunications and Networks Engineering, a related field, or a foreign equivalent, plus 2 years post-baccalaureate experience in job offered or related. In Lieu of a Master's Degree and 2 years of experience, Employer is willing to accept a Bachelor's Degree in Computer Networks, Electronics and Communications Engineering, Electrical Engineering, Computer Science, Telecommunications and Networks Engineering, a related field, or a foreign equivalent, plus 5 years of progressively responsible post-baccalaureate experience in job offered or related. Applicants must have 2 years of experience (5 years of experience in possession of a relevant Bachelor's Degree) in the following: (1) telecommunications engineering; (2) 3GPP RAN product architecture, design, implementation and performance improvements (KPIs); (3) wireless technology & procedures including CDMA/EVDO/LTE/Volte and 5G; (4) System engineering activities including feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, and problem troubleshooting; (5) RF antenna technologies & network optimizations; and (6) 4G/5G RAN Network Technical Support. 20% domestic travel required.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Date Posted

10/03/2024

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