Professional, Moves

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Move/Project Management

• Ensure all project documentation is maintained in FMS, Corrigo, and Relocation Management SharePoint site
• Receive and process client requests
• Participate in planning meetings hosted by the client, relocation manager, occupancy planning and other key stakeholders
• Initiate meetings to review project schedules with vendors and key stakeholders
• Assist with the project plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
• Incorporate "best practices" into projects
• Ensure project processes are managed in accordance with the client's and JLL's policies and procedures
• Assist in management of vendors and supporting suppliers (technology, telephony, furniture, etc.)
• Perform data input into the CAFM system to maintain occupancy information
• Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics, and business practice
• Participate in project close-out activities and documentation (e.g., final punch list status, final seat assignment database, FF&E disposition status, and lessons learned)

Client Communication and Management

• Interact effectively with client, as appropriate. Communicate issues and concerns requiring resolutions to JLL project lead
• Take accurate and comprehensive meeting notes and issue in timely manner
• Write clear and concise communication conveying complex messages in a manner easily understood by others
• Provide resolution to routine client issues
• Provide support and guidance to client staff during move coordination in areas such as purging, packing, labeling, check-outs, unpacking etc.

Project Administration and Reporting:

• Handle administrative responsibilities of the project (meeting minutes, agenda, project reports) as requested
• Manage action agendas and other associated project documentation
• Review and edit project documentation
• Assist with project close out (close-out report, lessons learned, client reports, project survey)
• Update bio when significant new skills are learned or at the end of a project on which you had a role

People Management, Leadership, and Teamwork

• Participate and contribute to an internal activity or group focused on improvement of specialty skill or knowledge
• Work effectively with different personalities; work effectively within the team and participate actively in team building exercises
• Guide Relocation Coordinators in project procedures as appropriate"
• Talent self-management: Self-identify individual skill development and proactively seek training for improvement
• Business Development: Develop an understanding of how JLL develops business and how Operations impacts repeat business
• Be aware of JLL's service offerings and client requirements beyond identified scope and notify team lead when there is an opportunity for JLL to provide additional service
• Enhance vendor and supplier relationships through effective teamwork
• Be an 'ambassador' for JLL. Comfortably communicate company's core business, when speaking with others. Be comfortable with your 'Elevator' speech.
• Gather and review supporting documentation and marketing materials for proposal attachments as requested

Growth of Company

• Network professionally; build your image and Firm's through participation in industry events

Miscellaneous

• All other duties and tasks assigned.
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics, and business practice.

Additional Relocation Management Expertise

• Manage successfully relocations of 25-100 persons; Assist Relocation Manager in large relocations
• Receive and process client relocation requests
• Initiate meetings to review relocation schedules with move vendors and key stakeholders
• Assist with the relocation project plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
• Manage the post-move help desk, update the post-move database, and manage the status of punch list items to resolution.
• Create and distribute move communications/move packets and labels to clients
• Perform pre-move and move day duties as identified by client scope and project team
• Assist in entering and processing information during post-move help desk
• Coordinate scheduled move activity with property management, facilities management, all parties involved in moves, etc.

Skills and Knowledge

• Strong Microsoft Excel skills
• Experience in FM: Systems or Corrigo
• Ability to utilize the Microsoft Office suite of technologies
• Ability to multi-task and work both in a team and independently
• Coordinate work order and small project execution with installers/trades, including but not limited to furniture reconfigurations and space enhancements
• Knowledge of construction or commercial real estate industry
• Familiarity with architectural drawings and furniture and space planning concepts
• Strong interpersonal skills with the ability to interact with executive level internal & external clients
• Organizational & detailed-oriented with the ability to prioritize and manage differing needs of the business.

Flexibility with work hours and travel as needed

Physical Work Requirements and Work Conditions

• Position may work primarily at client site or project location with potential daily client and contractor interaction.
• Face to face and/or remote daily interpersonal interaction is usually required to perform the job.
• Travel as needed and may range from 0-4 nights per week.

Experience and Qualifications

• Expense Management Responsibility $0 - $250,000
• Revenue Generation Responsibility $0
• Supervisory Function None
• Project Management Size and Responsibility: Small Project, Single Function
• Preferred Education: Bachelor's degree from an accredited institution, preferred in Accounting, Business, Architecture, Engineering, Interior Design, or Construction Management strongly preferred.
• Recommended Experience: 2 years as facility coordinator, Relocation Coordinator, or similar/related experience in a Corporate Real Estate environment
• Recommended Certifications/Licenses: OSHA 10 (Required), CAPM, ACU

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.