Professional, Senior Agile Product Manager

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range ofemployees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you areready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

Full-Time, Exempt

Be a part of the transformation at MVP Healthcare. MVP Healthcare is a nationally recognized, regional not-for-profit health plan. We care for more than 700,000 members across New York and Vermont and are powered by the ideas and energy of more than 1,600 employees. We are continually evolving the way MVP uses technology to grow our business, digitally transforming the organization using modern technologies and platforms (.NET Core, React, and Azure). The Agile Product Manager is a critical part of the digital transformation, managing and driving roadmap development for their MVP digital product(s).

The Agile Product Manager will collaborate with Agile Product Management leadership, business partners, MVP stakeholders, and

execution teams on roadmap development and solution design for their software products and projects related to MVP's digital transformation. The role will focus on facilitating and aligning product vision and execution with MVP strategies. Roadmaps must be supported by qualitative and quantitative data and link to outcomes and metrics.

This role will specifically be responsible for the Customer Enrollment Experience Roadmap and Strategy, using data driven methodologies to improve enrollment and plan shopping experiences to drive membership growth.

Responsibilities of this position will include the following:

• Identify and communicate vision for member clinical digital products that align with MVP strategy
• Assess customer needs, perform market research, gather business partner needs and suggest features for digital products
• Gather data from qualitative and quantitative analysis to inform roadmaps
• Assesses market competition by comparing the company's product to competitors' products
• Work with executive strategy team, business owners, and technical teams to gain alignment on product vision and roadmaps
• Work across the business to prioritize epics/features, organize product increments, and present on product roadmaps
• Present clear and well-defined goals for product increments
• Participate in solution strategy process to ensure that solutions being defined align with increment goals
• Work with product and business owners to ensure epic prioritization is representative of the product roadmap
• Track and manage metrics to measure product performance (e.g. adoption metrics, customer satisfaction, etc.)

Position Qualifications

Minimum Education:

• Bachelor's Degree in Business Administration, Computer Science or related field or relevant work experience.

Minimum Experience:

• Minimum of 3-5 years of hands-on experience working on a product team, preferably with direct experience as a Product Manager
• Experience working in an agile development environment

Preferred Experience:• Experience in the healthcare industry with a clinical and enrollment focus• Experience implementing product analytics supporting analysis of: field-level funnel drop-off, feature impact analysis, segmentation of users by properties and behaviors, first touch attribution and key metric alerting• Experience with driving user adoption of a digital product• Experience with Heap analytics or similar product is a plus

Required Skills • Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation• Ability to present to both internal and external stakeholders• Excellent planning, facilitation, and organizational skills• Ability to influence technical and non-technical partners• Ability to be a product evangelist• Proficiency of the product management discipline• Ability to understand the long-term ("big picture") and short-term perspectives of situations• Ability to be innovative, creative and think "outside the box"• Understanding of the software development lifecycle• Ability to translate customer needs into desired product capabilities• Understanding of agile methodologies and scrum framework• Ability to plan for and coordinate dependencies across teams• Experience with backlog management/agile development tools (e.g. Jira, Azure DevOps)• Passionate about customer success and customer results

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at [email protected]

Please apply and learn more - including how you may become a proud member of our team.

Other details

• Job Family Information Technology & Transformation Services
• Pay Type Salary

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