Professional Services Consultant

• Act as a Trusted Advisor: Serve as the day-to-day technical lead and Cloudflare subject matter expert providing proactive guidance on operational best practices and industry security standards.
• Optimize Application Services: Take full ownership of tuning configuration and policy creation for Application Services to ensure maximum performance and security posture.
• Manage Network Security: Oversee the ongoing health of Network Services including Magic Transit and DDoS protection ensuring "set and forget" stability while remaining ready for rapid incident response.
• Drive Migration Excellence: Leverage your deep understanding of Akamai architectures to translate legacy workflows into modern efficient Cloudflare configurations.
• Strategic Roadmap Alignment: Collaborate closely with the customer to prepare their environment for future expansions into our Developer Platform (Workers) and Zero Trust architecture.
• Technical Documentation: Maintain comprehensive documentation of the customer's unique environment policy changes and operational procedures to ensure long-term continuity.

• 10+ years of experience in a technical customer-facing role such as Solutions Architect Resident Engineer Professional Services Consultant or similar ideally in cloud networking security or web infrastructure.
• Cloudflare Transition: At least 3+ years of hands-on experience managing other environments with a proven ability to map legacy CDN and security features to Cloudflare's ecosystem.
• Application Security Expertise: Deep technical proficiency in configuring WAF policies Bot Management and Page Shield to protect complex web applications.
• Network Infrastructure Knowledge: Strong foundational knowledge of BGP GRE/IPsec tunneling and DDoS mitigation strategies (specifically relating to services like Magic Transit).
• Communication & Presence: Exceptional verbal and written communication skills with the ability to explain complex technical concepts to both engineering teams and executive stakeholders.
• Ability to translate customer requirements into practical scalable solutions that align with Cloudflare's technology stack.
• Prior customer onsite placement experience is a plus.

• Cloudflare Certifications: Valid Cloudflare ASPS or ASPE certifications.
• Modern Web Development: Experience with Serverless computing or Edge functions (Cloudflare Workers/WebAssembly).
• Zero Trust Advocacy: Familiarity with Access Gateway and Browser Isolation to assist in the customer's future security evolution.

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What We Do

Cloudflare Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees applications and networks faster and more secure everywhere while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured unified platform of cloud-native products and developer tools so any organization can gain the control they need to work develop and accelerate their business. Powered by one of the world’s largest and most interconnected networks Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits humanitarian groups and governments across the globe.

Why Work With Us

Cloudflare employees come from all walks of life. We are mission-driven and our team is energized by a collaborative creative environment that celebrates our differences and fosters new ways to grow together.

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