Program Assistant (Bilingual)

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below.

GS-07: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-06 grade level in the Federal Service; or its non-Federal equivalent. Applicants must possess one (1) year of specialized experience equivalent to at least the GS-06 grade level in the Federal Service; or its non-Federal equivalent. Specialized experience is defined as performing routine analysis to update loan activity, processing program related transactions, reviewing loan history, adjusting loan balances and repayment activity on borrower's accounts. Entering internal data/customer related data into loan servicing systems and databases. Using word processing, database and spreadsheet software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data. Reporting findings to higher-level employees and recommending corrective action for aspects of a program or function.

There is no substitution of education for experience at the GS-07 level.

NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-0344 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

• Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.
• To be eligible for appointment to this position, the new hire must be cleared to come on board once the results of the fingerprint check, review of the OF-306, Declaration for Federal Employment, and the candidate's Electronic Questionnaires for Investigations Processing (eQIP) entries have been reviewed and determined to be satisfactory. This position requires a favorable credit check as part of the background investigation.
• Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA's TARGET Center at 202-720-2600 (voice and TDD).
• This position is eligible to be covered by the Business Center bargaining unit 1942- AFGE Local 3354.
• The duties of this position require the incumbent to possess the ability to read, write and speak both Spanish and English fluently.

This position may be eligible to telework up to four days per week, based upon the duties of the position. This position may also be eligible for flexible work arrangements as determined by agency policy and any applicable collective bargaining agreements.