Program Associate

Salary $27.89 - $28.85 per hour

ORGANIZATION OVERVIEW

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to those transitioning from or at risk of homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes. Additionally, we implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services and health care sectors.

In short, we do good work . Plus, we have grown 200% in the last 3 years! We have offices in San Francisco, Los Angeles, the Inland Empire and San Diego and are growing daily.

We are looking for YOU!---inspired, talented people who want to be part of a team that's affecting profound change while enjoying the journey.

Imagine what we can do together. At Brilliant Corners, we believe amazing things can happen when we work together in an environment where everyone feels a true sense of belonging and their ideas are heard. If you are keen on making a positive impact, join us and help Brilliant Corners reduce barriers to housing and connect people to a place to call home.

Searching for your dream job? At Brilliant Corners, we strive to help our employees find passion and purpose. Join us in making a difference.

PROGRAM SUMMARY

Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and "transition in place" at program end.

POSITION SUMMARY

The Breaking Barriers Program Associate will provide housing and administrative support to the overall Breaking Barriers program. The Program Associate will locate housing resources, units and build external relationships to help clients identify appropriate housing opportunities and community. The Program Associate will work collaboratively with the Breaking Barriers Program Manager to complete administrative processes, such as data entry, managing documents and reports. The Program Associate plays a critical role in supporting the program through administrative skills and customer service lens to engage external and housing partnerships.

RESPONSIBILITIES

Housing/External Partnerships:• Build positive relationships with landlords and property managers to assist with increasing housing availability for clients • Complete unit viewings and paperwork associated with housing process• Collaborate with Case Managers regarding housing leads, available units and resources • Provide support throughout the housing process including but not limited to temporary housing placement, unit identification, application submissions, lease signing, and ongoing housing retention. • Build relationships with a variety of community partners and resources, including legal services, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc. • Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services. Administrative: • Provide technical and administrative assistance to the Program Manager and overall Breaking Barriers Program • Assist in planning and organizing team building activities, team meetings and trainings, and professional development workshops • Assist in planning and organizing client activities and events • Utilize Salesforce and CHAMP to assist with data entry, reporting and management of documents • Assist in preparation of client and program newsletters and mailing • Develop and maintain program files, documents and resources

Requirements

MINDSETS

You're a people person. You invest in relationships and love to cultivate the talents of the people around you. You are the cheerleader for your team. You enjoy providing great customer service.

You're an emerging leader. You act with confidence and integrity with an eye towards solutions. Your peers and team naturally look to you for guidance. You are energized as much by the success of your team as your own personal success.

You're obsessed with organization. You're known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and you instinctively discern between what's important and what's urgent. Things don't fall through the cracks.

You thrive in an entrepreneurial environment. You're resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you're rigorous about prioritization.

You embody a collaborative spirit. You're able to work collaboratively with Breaking Barriers partners, service providers, and landlords to support and empower your clients to reach self-sufficiency. Partners know that you are empathetic and fair in your decisions.

PROFESSIONAL EXPERIENCE • 1 to 2 years of successful administrative, project coordination or comparable experience.• Knowledge of or experience in non-profit supportive housing.• Experience with homeless and/or justice-involved populations a plus.

KNOWLEDGE, SKILLS, AND ABILITY • Strong interpersonal and engagement skills • Flexibility regarding scheduling and prioritizing of tasks • Demonstrated writing and researching skills. • Excellent organizational, communication, and planning skills.• High degree of attention to detail and the ability to manage multiple deadlines efficiently and simultaneously. • Solid team player who is able to work well collaboratively on projects and under pressure. • Basic computer knowledge (MS Word and Excel required) • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situation

Brilliant Corners goal is to keep all of our employees and the public at large safe during the COVID-19 Pandemic. Brilliant Corners has adopted (as of April 15, 2022) a Vaccination and Testing Policy in order to safely provide services to our contractors, clients, and vendors. All employees are required to be Fully Vaccinated (Initial dose(s) + ONE BOOSTER). If you are unvaccinated, you will be required to apply for a Medical or Religious Exemption within the FIRST 60 (Sixty) days from the first day of employment and have your exemption approved by People Services (Human Resources). All Employees that have an approved Exemption may have to test WEEKLY due to contractual agreement(s) with our Funders.

Benefits

Why work for Brilliant Corners?

Financial & Retirement

• Competitive Salary
• Retirement Plan with 5% match
• Employee Referral Bonus

Vacation & Time off

• Generous Vacation Policy
• Long List of Paid Holidays
• Paid Sick Time

Health Insurance

• Medical Insurance - 100% Covered
• Dental/Vision/Disability Insurance
• Flexible Spending Account

Professional Support

• Job Training
• Professional Development
• Employee Assistance Program

Other Perks & Discounts

• Company Social Events
• Wellness Initiatives
• Gym Membership Discounts