Program Content Implementation Specialist I

Ecolab is seeking a Content Implementation Specialist I to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. We are seeking professionals to work cross functionally within EcoSure to support the development process of industry leading data collection and analytics platforms. These platforms help some of the world's leading brands capture, analyze, and improve on what matters most to them - protecting their brand.

What You Will Do:

• Work with internal and external clients and act as an implementation lead for rolling out clients on our industry leading software technology platforms. Provide timelines and cost analysis for the project.
• Act as a subject matter expert on technology solutions and under client's business needs to provide the clients with strategies and solutions using the technology platform.
• Support the development process by analyzing client requirements, creating workflow processes and serving as a liaison between the client and the development/support teams.
• Act as a liaison between the client, software development and business teams
• Undertake all client communications as well as address their queries, as the primary point of contact
• Communicate with technical and business leaders on business requirements, system-related capabilities, programming progress, and enhancement status
• Work cross functionally to assist with the sales demos, prepare and provide inputs for technology RFPS.
• Help support software sales efforts through presentations for, and technical discussions with, clients and prospective clients

Position Details and Physical Demands:

• Home office with internet access

• Extend time sitting in a home office
• Repetitive motions at a computer
• Substantial movements of the wrist, hands and fingers
• Close visual acuity for viewing large amounts of data on a computer screen
• Extensive reading

Minimum Qualifications:

• Bachelor's Degree Business Administration or Information Technology
• Basic understanding Microsoft Office Suite
• Strong technical and organization skills
• Ability to handle confidential information
• No Immigration Sponsorship available

Preferred Qualifications:

• Advanced Degree Business Administration or Information Technology
• Strong verbal and written communication skills
• Ability to work closely with internal teams and external contacts
• Flexibility to adapt to a dynamic business
• Ability to handle confidential information

Successful Candidates will Demonstrate:

• Detail Focus, Clear & Effective Communication (Verbal & Written), Interpersonal Savvy, Resilience, Time Management, Analytical Mindset, Agility

About EcoSure:

EcoSure, an Ecolab division, partners with global clients to create an end-to-end brand protection strategy. Through a collaborative approach to onsite and virtual visits that include coaching and industry best practices, EcoSure creates a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

About Ecolab:

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. With annual sales of $15 billion and 49,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and on-site service to promote safe food, maintain clean environments, optimize water and energy use, and improve operational efficiencies for customers in the food, healthcare, energy, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com.

Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.