Program Coordinator

Position: Program Coordinator

Location: St. Paul, Minnesota

Employment type: Full-time

Reports to: Program Manager

Mission

Genesys Works is a nonprofit organization that trains and employs high school and college aged students to

perform professional services for major corporations. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. We envision a future when all young adults are equipped and empowered with the knowledge and skills required to achieve career success and a lifetime of self-sufficiency.

Purpose of Position

The purpose of the Program Coordinator (PC) position is to provide direct service to our high school and alumni interns. PCs are responsible for implementing the Genesys Works' core model which includes:• Providing professional support and guidance to a cohort of interns during a year-long internship,• Facilitating strong, supportive relationships between interns and their site supervisors• Delivering our college and career success programming, and• Leading a cohort of participants in our yearly Summer Training program.

PCs will be expected to lead, motivate, supervise, and mentor youth in a manner that helps transform them into workforce-ready young professionals. Individuals with a commitment to youth development and passion for advocating for students from underserved communities are strongly encouraged to apply.

Key Responsibilities

Relationship and Account Management• Work one-on-one with high school and alumni interns to develop trusting relationships. This is achieved through mentoring and coaching throughout the program cycle, facilitating individual and program success;• Develop and manage relationships with corporate partners, on-site internship supervisors, school administrators and Genesys Works team members as they relate to their cohort of interns; ensure exceptional service delivery where client and intern workplace issues are dealt with as quickly and effectively as possible;• Facilitate strong, supportive relationships between interns and their site supervisors by hosting regular triad meetings, coaching site-supervisors on working with youth from underserved communities, and providing clarity on Genesys Works policies and procedures

Delivery of Curriculum and Professional Development• Lead team meetings of Genesys Works' interns during the school year to build cohort engagement as well as to make sure interns are on track in choosing a career path, applying to colleges, and securing financial aid;• Facilitate professional and/or technical skills training to students during an eight-week summer training program to prepare them for an internship;• Monitor summer training performance and provide primary input on which students earn an internship based on summer training performance

Data Analysis and Entry• Maintain metrics and intern benchmarks throughout the program cycle to measure and assure intern success in training, in the workplace, and in developing a path to college and career success;• Meet ongoing data entry expectations documenting interactions with interns and other key stakeholders;• Manage timesheets for a cohort of 25-30 interns for accuracy, oversee intern time off requests, and coach interns on time management

Coaching and Feedback• Actively monitor intern performance in the workplace through setting expectations and delivering student evaluations based on overall performance;• Coach interns on how to successfully balance school, work, and life during internship;• Provide coaching and problem-solving support to internship site supervisors to ensure a meaningful internship experience

Qualifications

We seek candidates who believe deeply in our organization's mission, who thrive in an entrepreneurial and dynamic environment, and who demonstrate a previous record of achievement. Ideal candidates will possess:• Deep belief in organizational mission;• 2-year college degree and 3+ years of relevant professional experience OR 5+ years of relevant professional experience (relevant experience to include youth development, work with underserved populations, workforce readiness, business, and/or education);• Ability to relate to and work with diverse populations in diverse settings (e.g. interns, corporate personnel and school administrators);• Strong presence and leadership in instructional or group settings;• Ability to manage 25-30 intern cases/files;• Ability to work independently while simultaneously maintaining a team focus;• Strong sense of accountability for both intern achievement and professional development;• Ability to problem-solve and handle intern crises;• Ability to work with computers and databases;• Ability to work a flexible schedule, including some evenings and weekends; • Ability to travel throughout the twin cities metro area, including locations inaccessible by public transit • Strong commitment to promoting diversity, equity, and inclusion

Commitment to Diversity

Genesys Works is an equal opportunity employer that celebrates diversity and is committed to creating an equitable and inclusive environment for all employees. Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve.

Compensation and How to Apply

Starting annual salary for this position is $53,740. As an organization we value pay equity transparency for

candidates and current Genesys Works staff. We offer market-based salaries that are based on local data. Comprehensive benefits package includes health coverage, paid time off including vacation, wellness, and (10) company holidays; a 403(b) retirement plan with company match, validated parking near the Genesys Works office in downtown St. Paul, and a communication allowance.

This position utilizes a hybrid structure, with days being a mix of working remotely, in our downtown St. Paul office, or at one of our corporate partner sites. External meetings will primarily take place in St. Paul or the surrounding metro area.