Program Coordinator

The Program Coordinator works with the Community Life team to primarily ensure the successful and smooth operations of programs across the campus or other assigned communities. The Program Coordinator is responsible for planning and coordinating programs that are educational, recreational, cultural, social, and/or multigenerational in nature. Program Coordinator is responsible for upholding and delivering the highest Hebrew SeniorLife (HSL) and industry standards with regards to safety, professionalism, service and quality of care for residents.

• Plans and coordinates programs that are educational, recreational, cultural, social, and or mutigenerational in nature
• Designs, develops and distributes monthly and weekly calendars, promotional flyers and other forms of communication for activities and events within CCB using Touchtown as the main platform
• Develop and maintains partnerships with the community to enhance cultural and educational programming within CCB
• Develop and supervises volunteer program
• Coordinate and executes all audio/visual duties related to all programs
• Manages the bus program and the transportation specialist position(s)
• Keeps track and stays within the Community Life budget.
• Conducts annual Community Life Survey and maintains flexibility to alter plans when activities are not engaging the participants’ interest and/or culture
• Works intra- and inter-departmentally to promote special events.
• Encourages resident involvement by holding program meetings open to all residents to both evaluate current programs and plan future programs in collaboration with the residents across Brookline.
• Interacts with residents, families, guests and staff in a positive, supportive way.
• Meets with colleagues (internally and externally) to garner ideas, entertainment possibilities, etc.
• Ensures timely response to vendor inquiries.
• Coordinates and participates in the set-up and breakdown of activities and events campus-wide, and facilitates effective cross-departmental planning to ensure success.

• Encourages residents to assume leadership roles in the community (i.e. creating or leading groups, volunteering, membership in Resident Council, Social Club, etc.) and lends ongoing support to resident leaders and programs.
• Creates an open system where residents are able to access the local community resources and events by establishing network with local organizations and groups.
• Works collaboratively with all housing interdisciplinary team members (social services, facilities, nursing, volunteers, etc.).
• Works with other departments of HSL to share resources and build community.

• Collaborates with staff to ensure community Meetings are held between all sites that helps set a tone of inclusion and warmth in the resident community.
• Uses creative problem-solving to resolve conflicts and meet the needs of residents.

Core Competencies:

• Commit to the organization’s core values of respect, dignity and empowerment.
• Able to form trusting relationships with residents, families, and team members.
• Work collaboratively with colleagues, both within and outside the HSL continuum.
• Listen attentively; speak respectfully; maintain confidentiality. Promote an “emotional” connection.
• Provide the highest quality of preparation and presentation.
• Have a “can-do” service mentality.
• Accept responsibility for all tasks assigned.
• Participates in department meetings as required.
• Follows the rules as set by HSL employee Handbook
• Performs other related duties as required or directed.

• Bachelor’s degree or equivalent amount of commensurate experience.
• Experience in implementing programs intended to fulfill basic psychological, intellectual, physical, social, emotional and spiritual needs while promoting self-esteem in a caring, nurturing environment.
• Must be creative, energetic, patient, sensitive and professional.
• Compassion for and desire to work with a senior population.
• Excellent organization and interpersonal skills. Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations.
• Must be a professional, proactive, collaborative, conscientious, and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and sound judgment. Must be motivated to learn and flexible to change.
• Computer literacy; experience with Windows, Word, Power Point, and Excel.
• Ability to work some weekends and evenings as necessary,

• Must be able to lift, push and pull 25 pounds.
• Must be able to stand during scheduled work times.