Program Coordinator, Data Fluency

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement, which translates to 2-3 days minimum per week in the office.

The ideal candidate is someone who is:

• Passionate about operational excellence and finding ways to improve efficiencies
• Design focused and loves creating engaging media content to share information and celebrate program achievements
• Able to communicate professionally and confidentially with colleagues of all levels and across multiple teams and geographic locations, supporting them in their learning and development
• Organized, flexible and adaptable to shifting priorities
• Able to learn new technology quickly and independently
• A self-motivated team-player who can work independently to fulfill their responsibilities with minimal direction and supervision
• Able to balance multiple responsibilities and prioritize effectively

What you will do:

Content Design and Communications - 35%

• Develop content in tools such as PowerPoint, Sharepoint and Canva and maintain internal Data & Analytics and Data Fluency Program sites
• Use Articulate and Canva to assist in the development of internal learning modules, both creating new content and updating old courses with support from subject matter experts
• Maintain and update dashboards in Power BI that track the progress of the program
• Prepare data cuts from dashboards for communication to senior leaders

Data Fluency Program Support - 35%

• Manage logistics surrounding program registration and graduation, including Workday data entry and partnering across teams to order and distribute graduation gifts globally
• Manage the program email inbox, acting as the first line of communication and support
• Program calendar management - scheduling live and virtual training sessions
• Work closely with vendors providing training and facilitation to ensure seamless operations
• Lead data collection for program feedback and evaluation
• Provide user support for the program Power BI dashboards

Data & Analytics Program Operations - 30%

• Provide administrative support to all aspects of the Data & Analytics program
• Provide operational support to the Data & Analytics team through a variety of tasks including team event coordination, meeting management, and new member onboarding facilitation
• Act as a voice of Data & Analytics leadership related to internal communications
• Curate and create organizational presentations for internal and external meetings
• And other responsibilities as required

What you bring:

• Demonstrated experience supporting complex initiatives
• Excellent verbal and written communication skills
• Strong proficiency in creating presentation ready content in PowerPoint
• Experience with broader Microsoft Office Suite (Outlook, Teams, OneDrive, Word, Excel) and Microsoft Applications (Lists, Forms, Planner)
• Experience with data visualization software a plus, Microsoft Power BI preferred
• Proficiency with graphic and instructional design and video editing, including experience with Canva and Articulate Rise/Storyline preferred
• Strong attention to detail
• Experience and/or familiarity with Data and Analytics a plus but not required
• Experience and/or familiarity with learning and development a plus but not required

Education Preferred:

• Bachelor's degree or equivalent experience

Experience:

• 3+ years of experience in project management, operations, and/or design experience preferred

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