Program Coordinator - Education

WellSky is seeking a Program Coordinator for our Education team! This role offers a fantastic opportunity to be part of a small, yet powerful team. As the Program Coordinator, you will serve as the primary contact for our Home Health, Hospice, and Personal Care clients. Your responsibilities will include managing our E-commerce platforms including our online bookstore, inventory oversight, order processing, content review, marketing campaigns and addressing product-related inquiries.

We are searching for an individual with exceptional customer service skills, proficiency in technology, a sharp eye for detail, and a passion for working autonomously. If this resonates with you, we want to hear from you! Explore the job specifics below and seize this exciting opportunity.

A day in the life!

You will be responsible for the following:

• Providing coordination and support for various programs and initiatives, including assisting with development and administration of programs
• Supporting program requirements at multiple stages through successful completion, meeting all deadlines, executing project-related tasks, and accomplishing defined deliverables
• Maintaining accurate documentation, collateral, and reporting to support program operations and goals
• Troubleshooting and researching best practices to provide process improvement, issue resolution and technical assistance for various platforms used daily.
• Handling and answering client requests via Salesforce
• Management of products including posting, client delivery, inventory checks, reordering and processing orders for our E-commerce website
• Providing product quality assurance checks including reviewing content for formatting, grammatical and technical errors.
• Creating and management of marketing emails and campaigns for project and content launches.

Do you have what it takes?

Required Qualifications:

• Bachelor’s Degree in a related field
• Customer Service Experience

Do you stand above the rest?

Preferred Qualifications:

• Experience working with E-commerce platforms
• Experience with quality assurance and content review

#LI-KL2

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year