Program Coordinator, Personal Lines

Overview: 

SageSure, the insurance first, tech-forward, capital-lite managing general underwriter that focuses on the underserved, preferred homeowners middle-market, is seeking a Program Coordinator, SageSure Personal Lines.  Renowned for our proven analytical methodologies, stringent underwriting processes, and sustained growth, we are now poised to expand our team with a dynamic individual to play a crucial role in coordinating and streamlining communications across various departments. 

What you’d be doing: 

• Develop and maintain the roadmap for new product development and product maintenance within our SageSure Personal Lines Portfolio. 

• Oversee the entire workflow, capacity management, sprint planning, and work forecast within the “Product Factory.” 

• Plan, scope, and coordinate strategic and tactical projects aimed at enhancing our product offerings.  

• Conduct daily stand-up meetings to ensure clarity on priorities, status, and schedules across the “Product Factory”, fostering collaboration between Product Analysis, Product Engineering, and Product Quality. 

• Identify potential impacts and facilitate cross-functional change management related to new products or modifications.  

• Execute comprehensive enterprise-wide product communications, coordinating weekly planning related to the SageSure’s Personal Lines Portfolio. 

• Provide process coaching for JIRA management and ticket workflow processes. 

• Facilitate clear and effective communication within the organization regarding in-market issues. 

• Identify and proactively address delivery pain points across the “Product Factory” and within Program Operations. 

We’re looking for someone who has: 

• Bachelor’s degree.  

• Personal Lines Property Knowledge. 

• Project management / project coordination experience. 

• Effective communication of complex technical and business matters, both written and verbal. 

• Ability to collaborate across technical and business-oriented stakeholders. 

• Quick learner with the ability to apply new concepts rapidly and effectively. 

• Solid problem-solving skills, reaching logical and sound decisions. 

• Excellent coordination skills, with high energy and a sense of urgency. 

• Proficiency in Microsoft PowerPoint, Confluence & JIRA. 

 
Highly preferred candidates will also have: 

• Experience working with Smartsheet & Domo. 

• Process Mapping Experience  

• Management Consulting experience.