Program Director

Job Type

Full-time

Description

Our Program Director will oversee Sparksoft CCIIO Marketplace IT contracts and provide leadership to the program delivery teams in ensuring successful delivery of the programs and exceed CMS expectations. As Program Director, the candidate is expected to establish and maintain executive level relationship addressing any concerns and also provide thought leadership to move the programs to next level. Program Director is required to maintain cordial relationship with CMS Directors, Program Managers, Contract Officers and GTLs. Program Director is expected to support business development activities and represent program delivery team in ensuring the proposed technical solution and staffing plan meet the RFP requirements.

Responsibilities:

• Serves as the Executive point of contact for the customer and stakeholders

• Responsible for overseeing the budget, submitting monthly reports and invoices

• Ensure high level customer satisfaction and drive organic growth.

• Providing quality control of technical deliverables, managing staff, delegating internal work assignments

• Coordinates financial, contractual, technical, and administrative issues with the Agency Program Manager, Contracting Officer's Representative (COR), and Contracting Officer (CO) as required.

Requirements

• Proficient in a variety of IT project management.

• Experience managing CMS projects preferred.

• Experience managing large teams exceeding 100 FTEs or more employees.

• Solid understanding of the PMBOK framework and demonstrate the ability to plan and run projects following this methodology, tailoring it suitably as needed.

• Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.

• Demonstrated leadership in the implementation of complex Programs and Projects.

• Hands-on experience with MS Project, MS Visio, SharePoint, and MS Office 365.

• Ability to lead and provide guidance to help draw insight from team members past project and experiences.

• Demonstrate a very high level of customer service and empathy to the customer while working within triple constraints.

• Excellent client-facing and internal communication skills, with Executive presence to provide status updates and prepare thorough and polished documentation for Executive level review.

Education/Experience Level:

• Bachelor's degree in from an accredited college or university in Business/Engineering.

• At least fifteen (15) relevant years of experience planning, managing, and implementing IT projects/programs under Government contracts.

Certification Requirements:

• Project Management Professional (PMP), Program Management Professional (PgMP) or equivalent project or program management certification is required. Expected to maintain the PMP or PgMP certification throughout the candidate's employment with Sparksoft.

Sparksoft is a certified Capability Maturity Model Integration (CMMI) SVC and DEV Level 3, ISO 9001:2015, ISO 27001:2013, Small Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), and Small, Women-owned, Minority-owned (SWaM), and MBE/DBE/SBE consulting firm. With our focused mission "to ignite innovation, inspire transformation, and implement digital solutions for a healthier nation," we specialize in 6 specific digital health services: Test Automation, Cloud Services, DevOps Delivery, Cyber Security, and Data Science, and Human-Centered Design. Since 2004, our exceptionally skilled people, proven leadership, and optimized processes all work together relentlessly to continuously push for more efficient solutions.

Sparksoft is an Affirmative Action/Equal Opportunity Employer and does not discriminate against any applicant for employment or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic prohibited under Federal, State, or local laws.

In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, Sparksoft Corporation is complying with the requirements that all employees assigned to a federal contract be vaccinated. Employees in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must submit a physician's note for a medical accommodation or a religious request for accommodation to the human resources department to begin the interactive accommodation process as soon as possible. Accommodations will be granted where they do not cause Sparksoft Corporation undue hardship or pose a direct threat to the health and safety of others. New hires must show proof of vaccination.

If you need accommodation seeking employment with Sparksoft Corporation, please email [email protected] or call 410-424-7700. Accommodations are made on a case-by-case basis.

At Sparksoft Corporation, we take security and protection of personal information very seriously. We will never ask you to send private personal information over email. Accordingly, we ask you to immediately contact our security team via email at [email protected] upon receiving a suspicious request.