Job Description
- Lead and motivate cross-functional teams on diverse projects, driving successful outcomes
- Oversee 2-3 direct reports, ensuring their projects stay on track, within budget, scope, in alignment with internal processes, and up to Bounteous x Accolite (BxA) standardsÂ
- Manage scope, timelines, budgets, risks, and deliverables to secure smooth project execution; communicate any changes to key stakeholdersÂ
- As Scrum Master, lead Agile ceremonies including stand-ups, retrospectives, sprint reviews, grooming, and planning
- Serve as the primary client contact for Program Delivery, ensuring consistent and successful delivery of desired outcomes to further nurture and grow long-term partnerships
- Communicate clearly and effectively with project teams, clients, and senior management; tailor messaging to accommodate diverse audiences
- Proactively anticipate, identify, and address potential performance issues; resolve challenging situations, escalations, and conflict in a constructive manner that promotes the long-term success of BxA and client teams
- Facilitate problem-solving and consensus-building within project teams for practical solutions
- Ensure teams are equipped with the right tools and information required to deliver high-quality results
- Lead effective meetings, setting clear agendas and following up on action items
- Utilize project management tools such as Jira, Confluence, MS Project, and/or Smartsheet to provide accurate, data-driven reporting and ensure visibility into project progress and status
- Build deep expertise in clients' business domains and align project outcomes with their their goals
- Partner with Client Service and Business Development teams to scope and solution new opportunities
- Demonstrate a commitment to continuous learning and deepening understanding of platforms, service offerings, and industry verticalsÂ
- Coach and mentor Program Delivery team members; support individual growth and development across project and program management techniques, Agile/SAFe, global delivery, Co-Innovation, industry verticals, and digital marketing service offerings
- Assess BxA program management processes, templates, and collateral; lead efforts to improve, evolve, develop, and up-skill teams
- Actively contribute to the development of a diverse, inclusive, and equitable team environment
- 7+ years of project delivery experience with progressively increased responsibility at a digital-first, global delivery agency/consultancy
- Expertise in Agile, Scrum, and Waterfall methodologies, with a proven ability to adapt and apply the appropriate approach based on the specific needs of the project and client
- In-depth understanding of the digital development process and technologiesÂ
- PMP and/or Scrum Master certifications a plus
- Demonstrated success delivering large-scale, complex digital projects (9+ months; $1MM+)
- Experience managing and mentoring distributed, global teams, with a track record of leading high-performing, cross-functional project teams
- Experience with CMS platforms (Adobe Experience Manager, Drupal), eCommerce platforms (Magento, Shopify), and Google Analytics a plus
- Experience working in regulated environments such as financial services, pharmaceutical, and/or healthcare, as well as experience with policies such as Sarbanes-Oxley, PCI, and/or CAN-SPAM a plus
- Proficient in project management and collaboration tools such as Jira, Confluence, Microsoft Teams, and MS Project
- Highly skilled in Office 365 applications, including Word, Excel, and PowerPoint
- Proven success leading and operating in a matrixed organization; a balanced approach of casting a vision and empowering teams while maintaining accountability to ensure successÂ
- Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization
- Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationshipsÂ
- Skilled at developing strong client relationships and managing expectations effectively
- A keen attention to detail and accuracy; exceptional organizational, time management, and project management skillsÂ
- Strong conflict resolution and negotiation skills, the ability to instill calm in others
- Excellent verbal and written communication skills
- A fast learner; proven success picking up new technologies and tools quickly and proficientlyÂ
- Digitally-savvy and well-informed on digital innovations, trends, and technologies
- BA/BS degree or equivalent consulting agency experience preferred
Date Posted
10/16/2024
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