Program Manager

Description

Job Title: Program Manager

Department: CH - Operations

About this Role

ApolloMed is looking for a full-time Program Manager to build out and manage all associated operations for a new In-Home Service Program. The ideal candidate for this role will have a passion for managing efficient and effective operational processes and will possess an ability to build and manage new programs in a fast-paced environment. The Program Manager is expected to report on all regional operations to the Sr Director of Operations and manage the program in accordance with specific benchmarks.

What You'll Do:

• Oversee the launch and growth of our In-Home Special Benefit Program by creating a mission-driven playbook and ensuring the stability of pre/post-program launch
• Create clear recruiting guidelines to ensure a high quality, capable pipeline of candidates are interviewed and selected for the team
• Own and report on regional forecasted staffing needs to ensure adequate supply for growth of program
• Effectively manage operations for a team of 10-12 contracted technicians, including recruiting, staffing optimization, training, appointment scheduling, performance reviews, and ensuring patient satisfaction of services provided
• Engage in effective communication with internal departments and external vendors to ensure success and coordination of program launch
• Report on efficiency and efficacy of launched operations to Sr. Director of Operations
• Manage data analysis of social determinates of members health
• Actively collaborate with cross-functional internal departments on closing gaps in care through targeted intervention

Qualifications:

• Two or more years of operational/staffing management
• Experienced in creating and enhancing operational process around specific quality measures
• Proficient with Microsoft Office Applications
• Ability to manage, track, and report on operational and financial metrics pertaining to regional performances
• Strong data and analytics skills
• Stellar communication skills
• Delegation capabilities
• Proven team-management success

You're Great for this Role If:

• Experience working at a startup
• Track record of navigating new and ambiguous situations
• Bachelor's degree or equivalent in a related field

Who We Are:

ApolloMed (NASDAQ: AMEH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

Our platform currently empowers over 12,000 physicians to provide care for over 1.3 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

Environmental Job Requirements and Working Conditions:

• Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis. The office is located at 1668 S Garfield Avenue, Alhambra, CA 91801.
• The total compensation target pay range for this role is: $65,000 - $85,000. The salary range represents our national target range for this role.

ApolloMed is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.