Program Manager

GROW WITH US:

Headquartered in San Diego with customers all over the world, Tandem Diabetes Care is dedicated to making the lives of people with diabetes better and better through relentless innovation. "In Tandem" means together, and we strive to embody that in every aspect of our business. Our offices are centrally located north of Downtown with easy access to the freeway.

DIABETES IS ALL WE DO:

At Tandem, Diabetes is all we do. We are the makers of the only color, touch-screen insulin pump that is capable of remote feature updates and compatibility with continuous glucose monitoring. Read more about our company and check out our latest product features and capabilities here:t:slim X2™ Insulin Pump with Control-IQ™ Technology

In addition to innovative technology, we have a culture that fosters the idea that the happiest people are the most productive people. We treat our fellow employees like friends and family, and the company like our own home. This universal respect allows us the freedom to be ourselves and to be effective at our jobs, knowing at the end of the day that we can trust everyone to do the right thing, for each other and for the company. You can learn more about our culture and life at tandem here: https://www.tandemdiabetes.com/careers/life-at-tandem and See what our customers are saying here: #tsliminthewild

A DAY IN THE LIFE:

GENERAL SUMMARY:

The Program Manager (PM) leads cross-functional core teams and manages software and/or system projects through Tandem's product development process, with the main goal of developing and delivering new medical device products to market. The Program Manager is expected to exemplify the program management function and capabilities within Tandem and external partners. Key elements of the function include: execution in a phase gate process that defines development team deliverables throughout the product life cycle, lead/participate in core and scrum meetings, establish and drive the team's project plan and schedule with clearly defined core team roles and responsibilities, establish project metrics, execute PM responsibilities as defined by our Design Control procedures. The Program Manager is also expected to lead or participate in process improvement initiatives led by the PMO.

PRIMARY DUTIES & RESPONSIBILITIES:

• Provides project management expertise and leadership to a multi-functional core team from Concept through Commercialization following Tandem's standard process for product development and/or Design change; ensures implementation and compliance to Design Control procedures and improvements of systems, procedures, and documentation.
• Plans and directs all aspects of software/systems projects. Establishes project plans and objectives, develops project cost analysis, establishes, and manages the project schedule and budget, manages resources, tracks progress, and provides updates to management and external partners. Works closely with the Program Office, Project Managers, and functional heads to resolve resource allocation issues, conflicts, and priorities and to ensure projects are staffed appropriately, completed on time, and within budget constraints. Ensures efficient transfer of product from R&D to manufacturing and external marketing.
• Leads/participates in process improvement initiatives related to product development, resource management and allocation, design controls, and other areas that impact cycle time, efficiencies, and compliance in medical device product development.
• Communicates and presents regular and timely project status updates to various levels of the organization including the executive management team and external partners.
• As necessary, performs other duties as required to support the PMO.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
• Other responsibilities as assigned.

YOU'RE AWESOME AT:

REQUIRED QUALIFICATIONS:

Knowledge, skills and abilities:

• Ability to work in matrixed environment, establishing a sphere of influence with both the functional and vertical organizations.
• Ability to drive cultural change through implementation of best practices in project teams.
• Ability to communicate and influence up in order to manage project scope and resources.
• Ability to keep project teams focused, motivated, creatively work to keep the projects on schedule.
• Proficient in the use of Project Management Tools for planning, work breakdown, scheduling, task estimation, and collaboration.
• Advanced Microsoft Office skills:
• Excel: Forms, Formulas, Functions, Pivot Tables, & Graphs
• PowerPoint: Graphics & Animation
• MS-Project: Resource loading, tracking
• ECO writing/review
• Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties including Company management and outside business associates.
• Ability to interact with executive management on a regular basis.
• Ability to represent Tandem at professional and business functions in a competent manner.
• Excellent advocacy and persuasive skills.
• Ability to maintain confidentiality.
• Ability to organize and prioritize workflow and to meet established timeframes.
• Ability to maintain updated knowledge of products, procedures and of changes within the medical device industry.
• Ability to provide feedback and suggestions for improvement on the Product Development Process.
• Ability to assess a problem quickly and determine to what level it should be elevated, directing staff/customers to the correct person(s).

Minimum certifications/education level:

• Bachelor's degree in Engineering or a related field; or a combination of education and applicable experience.
• Certificate in Project Management (PMP).

Minimum Experience:

• 4 years' directly related experience in managing projects in FDA-regulated and ISO 14971 certified industry.
• 4 years' experience in the medical device industry and compliance to internal Quality Systems.
• Experience in managing projects from inception to post-market sustaining using a phase-gate methodology.
• Experience in managing projects focused on solutions for people with diabetes a plus.
• Knowledge and experience in the implementation of regulatory requirements for medical device development such as FDA's Design Controls, ISO's Risk Management and Medical Device standards, ISO Software Development standards (e.g. IEC 62304).
• Knowledge of agile/scrum development methodology.
• Strong understanding of engineering principles, theories, and concepts.
• Scrum Certification a plus.

JOB SCOPE:

• A seasoned, experienced professional with a full understanding of area of specialization.
• Resolves a wide range of issues in creative ways, demonstrating good judgment in selecting methods and techniques for obtaining solutions.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Normally receives little instruction on day-to-day work, general instruction on new assignments.

WHAT'S IN IT FOR YOU?

At Tandem, our employees are just as important as our customers! Not only do we hire the best, we reward, develop, and retain them too. At Tandem we offer competitive compensation packages, superb medical, dental and vision, a discounted stock purchasing plan, fitness discounts, generous PTO, casual work attire and more! For a full list of benefits please review our perks page at https://www.tandemdiabetes.com/careers/benefits.

BE YOU, WITH US!

We're always looking for awesome, forward-thinking achievers to join our workforce. We are committed to making sure our company fully reflects the diverse consumers who use our product. We are making strides towards this goal and are firmly committed to being an equal opportunity employer and maintaining a diverse and inclusive environment.

REFERRALS:

We love a good referral! If you know someone that would be a great fit for this position, please share!

If you are applying for this job and live in California, please read Tandem's CCPA Notice:

https://www.tandemdiabetes.com/careers/california-consumer-privacy-act-notice-for-job-applicants