Program Manager

Program Manager
Behind every business-big or small, national or local-are our neighbors, colleagues, and friends. They are the people at the helm, and at the heart, of our communities, fueling their team with courage and hustle. At SpotOn, we're helping them compete and win with technology to better connect with their customers. Think marketing software, website development, ecommerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. And we're growing fast, with 2,000+ employees and corporate offices around the world
We are looking for a highly motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. The ideal candidate is a fast learner, who can quickly absorb the nuances of SpotOn's varied offerings as well as the behavior of SpotOn's internal systems. You will assist product owners and leaders in various groups and assist with implementation and completion of projects to achieve objectives including setup and maintenance of project plans, status reporting and adherence to project timelines. You will also help monitor the project from initiation through delivery including scheduling; setting deadlines and making sure communications run smoothly.
What You'll Be Doing (ie. Job Duties)

• Serve as matrixed Program Manager on multiple technology initiatives
• Be a key driver in building an effective process for cross functional teams to collaborate and effectively managing both product and project level initiatives
• Ensure business requirements are met and tracked through visual and technical design
• Develop and drive functional agile best practices
• Collaborate on the creation of release management processes for native iOS and Android apps
• Serve as the liaison between SMEs and Product to deliver product initiatives
• Plan, scope, resource, coordinate, communicate status, manage risks and track progress across multiple product work streams
• Work with various product organizations across SpotOn to ensure functional requirements are understood, prioritized and delivered
• Work closely with product, design, and engineering stakeholders throughout the product development lifecycle to resolve blockers, influence decisions, address questions, and balance between functionality and user experience across multiple timezones (North America, India, and Europe)

Requirements

• 5-7 years of overall experience as a technical program manager in an engineering organization
• ​​ Comfortable with ambiguity, being able to build and run at the same time, energized by a complex and evolving environment
• Experience driving diverse and/or company-wide programs
• Demonstrated ability and experience to influence, develop productive working relationships, and lead technical teams and key stakeholders from different business functions
• ​​Ability to exercise technical judgment to keep goals for programs, projects and products attainable within a given timeline
• Able to bring order to a complex situation with various stakeholders approaching a strategic problem in different ways
• Ability to comfortably and confidently present to all levels within the enterprise and to work with both technical and non-technical individuals
• Highly organized with a strong sense of urgency to meet deadlines
• Exemplary written and verbal communication skills.
• Experience with Jira or other project management tools is preferred

... then here's a bit about what we have to offer!

• Health, dental, and vision insurance
• Flexible hours
• 401K with company match
• Unlimited vacation
• Company laptop

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.