Program Manager

Hi there! We are looking for a Program Manager who will be the leader of his site (Colonial Heights), managing all employee relations, expectations, and supervisory interventions, amongst other duties. Program Managers are the ultimate resource within each site to address staff and client needs.

Role Qualifications:

• Graduated with a bachelor’s degree from an accredited college or university with a focus on Social Work, or a related field.
• Must possess 3 years of documented experience working within the mental health field.
• Must have a valid Virginia Driver’s License.
• Strong and assertive personality.
• Excellent verbal and written communication.
• Effective leadership and time management skillsets are required.
• Supervisory experience required.

Position Responsibilities:

• Supervise all staff on duty, including scheduling, client crises, and leadership interventions, as needed.
• Provide quality assurance/improvement reviews on assigned client records.
• Ensure all structured and scheduled services commence at the designated timeframes.
• Coordinate and co-facilitate daily staff-related meetings.
• Process all company business-related telephone calls and other inquiries during the absence of the Executive Director.
• Maintain and assign caseload of client and case management duties.
• Provide other professional services as assigned (i.e. groups, in-service training, etc.)
• Oversee client annex programming services.
• Monitor the facilities, including client sign-in and departures.
• Meet with the Executive Director and Director of Clinical Services at least once per month to discuss and recommend program services improvements.