Program Manager

Position Summary:

The Program Manager (PM) supports program development, implementation, and management for the PHC-FQHC Diabetes Prevention & Management Program to expand evidence-based diabetes intervention (i.e., Diabetes Prevention Program (DPP) and Diabetes Self-Management Training (DSMT)).

Primary Responsibilities include:

• Implement and manage the assigned programs, establishing strategic direction, program goals & metrics, monitoring progress, and managing FQHC relationships.
• Maintain relationships with stakeholders and partner organizations, building commitment to shared goals and program activities.
• Identify new opportunities for collaboration between organizations and across sectors; facilitate the program development process when possible.

Essential Duties

• For the Diabetes Prevention & Management Program and other programs as assigned, develop, and maintain routine processes to monitor program implementation and operations, communicate status to key stakeholders, and evaluate progress against plans. As needed, lead, engage in, or monitor process improvement or risk mitigation activities.
• Develop and maintain program workplans including key deliverables and timelines for major project milestones. Ensure timelines are met or changes are communicated to appropriate stakeholders.
• Establish and maintain strong relationships with key stakeholders and partners.
• Provide comprehensive and actionable feedback to community implementation partners to support program improvements.
• Establish individualized workplans and metrics with staff and stakeholders that align with overall program goals. As needed, lead process improvement strategies.
• Oversee planning, coordination, and facilitation of regular meetings, workgroups, and learning collaboratives to ensure program goals are met. This includes leadership of the Population Health Collaborative (PHC) to ensure programming incorporates PHC input and aligns with team efforts.
• With staff, conduct outreach and recruitment efforts to community organizations and agencies to participate in initiatives.
• Identify new opportunities for cross-sector collaboration that support program implementation or address social determinants of health.
• Perform other duties as assigned.

Education and Experience

• Master's in public health, health education, or similar degree. 3+ years of work experience in population health, health education, chronic disease prevention or public health.
• Two (2) plus year of management, coaching, and mentoring experience of direct reports. Proven team management with program design and growth experience.
• Experience building lasting partnerships and coalitions in a health care or community nonprofit environment.
• Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously and lead teams to consistently meet deadlines and expectations.
• Experience with data analysis and reporting using spreadsheet tools and online portals.
• Demonstrated advanced communication skills. Ability to communicate effectively and persuasively, both orally and in writing to a broad range of stakeholders including clients, clinicians, hospital administrators, and public health officials.
• Ability to work with diverse groups. Experienced in facilitating engaging, non-judgmental meetings that encourage sharing of challenges and failures and supportive peer-to-peer learning.
• Prepare and deliver effective presentations. Listen actively, build rapport easily, identify conflict and tension and facilitate constructive resolution, inspire, and build trust.
• Computer literacy with expertise in Microsoft Office, including Word, Excel, and PowerPoint.
• Self-motivated individual with the ability to work independently and with minimal supervision.

Clinify Health is an Equal Opportunity Employer.