Program Manager

Job Title: Program Manager

Location: Remote/Virtual

Reports To: Director of Program Management

What Need Can You Fill?

We are seeking an exceptionally motivated and detail-oriented Program Manager to join our forward-thinking team. This pivotal role requires a candidate who is adept at overseeing and coordinating multiple programs and embodies a deep passion for driving success and efficiency in every initiative. The ideal candidate will have a proven track record of excelling beyond standard expectations, a keen desire to continually learn and adapt, and the drive to grow with the company long-term. Your mission will be to champion the pursuit of excellence across all programs, fostering an environment that thrives on innovation and exceptional service delivery. If you thrive in a dynamic, fast-paced environment and are committed to building a career that makes a difference, we invite you to apply.

What Will You Be Doing?

• Manage the end-to-end release process, from inception to initial deployment, within the SaaS environment.
• Create and maintain delivery plans for current and future sprints, ensuring the timely and successful completion of deliverables.
• Build strong relationships with key stakeholders, actively managing their expectations based on data-driven project management.
• Provide key metrics for releases, facilitating discussions during sprint retrospectives to identify issues and trends and drive continuous improvement.
• Act as a facilitator between product teams, release managers, and business stakeholders to manage release, iteration, and business prioritization planning.
• Ensure adherence to development processes and principles, including Agile and Scrum methodologies, and identify areas for process improvement.
• Identify and highlight technical blockers and risks.
• Manage and communicate technical dependencies within releases, ensuring effective coordination and resolution.
• Conduct all business in accordance with Intradiem’s policies and procedures.
• Perform all other duties as assigned.

What Will You Need To Succeed?

• Bachelor’s degree in Computer Science engineering or a related field.
• Requires at least 3 years of experience as Program Manager.
• Strong understanding of SDLC processes and ability to identify areas for process improvement.
• Experience working with multiple Scrum teams in diverse technical functions, including offshore and onshore resources.Ability to operate in an entrepreneurial, open, and collaborative environment.
• Experience working on business-critical applications and large-scale SaaS-based deployments.
• Strong leadership and management skills, with the ability to effectively lead and motivate teams.
• Certified Scrum Professional (CSP) or equivalent experience in managing complex projects (preferred).
• Ability and desire to learn new technologies and apply new skills.
• Strong organizational and problem-solving abilities.
• Accurate and regular reporting of release status and timelines.

*Must be able to travel 3-4 times a year for onsite team meetings*