Program Manager

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

JOB TITLE: Program Manager

Code: Grade: 10

POSITION SUMMARY: (Completed by Manager)

The Program Manager oversees large, complex inter-disciplinary projects or programs through the project development life cycle. The Program

Manager is responsible for the project planning and execution of project tasks, mitigation of risks, resolution of issues and management of

resources to successfully meet project goals and deliverables. The individual works closely with sponsors and stakeholders to understand

investment strategy, define project scope and deliverables, and ensure funding and staffing are available to meet project delivery goals. The

Program Manager. provides project updates and communicates effectively to project sponsors and stakeholders.

POSITION SCOPE:

POSITION SCOPE:

1. Provide an example of how this role applies independent discretion, makes decisions and applies judgment in matters of significance. * Drives execution of large, complex inter-disciplinary projects and programs from requirements to production. * Manages execution of the project plans, controls the project budgets, ensures the effective use of project resources and coordinates change (often times high risk process and/or system changes) control activities. Manages stakeholders (could be up to MD and Partner level) to review project risks, recommendations, and facilitate decision making. * Facilitates trade off decisions between quality, costs, resources, scope and time to prioritize demand. Sets project priorities, provides overall direction and guidance to assigned project team and coordinates schedules and other related project activities. * Negotiates the scope and approach, and acts as liaison between appropriate groups/individuals and vendors/contractors. * Negotiates with project sponsor and other stakeholders to define project success criteria and disseminates them to involved parties throughout the project lifecycle.

2. Provide an example to illustrate how this role fits within and impacts the overall department.

* The Program Manager is responsible for overseeing of multiple mid to large size projects that cut across multiple applications,

services/products and/or divisions.

* The Program Manager at times could be responsible for managing large projects. They also act as an escalation point and oversee

project managers on smaller to mid-size projects or project segments.

* The Program Manager oversees large, complex inter-disciplinary projects or programs through the project development life cycle. They

are responsible for the project planning and execution of project tasks, mitigation of risks, resolution of issues and management of

resources to successfully meet project goals and deliverables. The individual works closely with sponsors and stakeholders to

understand investment strategy, define project scope and deliverables, and ensure funding and staffing are available to meet project

delivery goals.

3. Provide an example to illustrate the purpose of and scope interactions this position has with others (internally or externally).

* Presents program updates to line of business/division senior leadership teams and/or oversight committees.

* Interacts with Division Executives up to and including SVP and sometimes MD or Partner level.

* Provides updates, communicates effectively and negotiates with project sponsors, stakeholders and external vendors.

4. Provide an example of the type of oversight this position is accountable for in matters related to supervision of other employees.

* Effectively manages a department wide project team's time and allocate resources to ensure deliverables are completed.

* May manage a team of project managers/business analysts

JOB DUTIES: Duties include, but are not limited to as applicable under local laws

1. Planning, Organization & Strategy

- Coordinate the strategic development, operational planning and implementtion ofa program(s) and their underlying projects

- Assist product/discipline owners in the development of business cases and budgets,including ROI analysis

- Ensure project scope and objectives align to the overall program strategy.

- Collect detailed individual work plans, schedules, project estimates, and resource plans in order to create an overall view of the program.

- Plan for risk and develops strategies for dealing with potential risks as well as

covering them.

- Negotiate with project sponsor and other stakeholders to define project success

criteria and disseminates them to involved parties throughout the project lifecycle.

- Organize project team and identifies roles and responsibilities of each team

member.

- Negotiate the scope and approach, and acts as liaison between appropriate

groups/individuals and vendors/contractors.

- Where required, negotiate with department managers for the acquisition of

required personnel from within the company.

- Provide project and portfolio status reporting and analysis to senior leadership

teams

- Ensure that all participants understand the objectives of the project and work

together toward a common goal

2. Execution & Delivery - Drive execution of large, complex projects from requirements to production.

- Manages execution of the project plan, controls the project budget, ensures the effective use of project resources and coordinates change control activities. - Effectively manage a department-wide project team's time and allocate resources to ensure deliverables are completed.

- Identifies and manages project dependencies and overall critical path to ensure the project execution is carried out timely and within budget.

- Facilitates trade off decisions between quality, costs, resources, scope and time to prioritize demand.

- Sets project priorities, provides overall direction and guidance to assigned project team and coordinates schedules and other related project activities. - Ensure that all project members adhere to strong project management and project execution standards and best practices throughout the project lifecycle ☒ Essential duty of the role

3. Leadership/People Management

- Facilitates stakeholder engagement with division executives

- Communicates consistently with stakeholders to understand expectations and

business strategy as well as to provide project status.

- Sets project priorities, provides overall direction and guidance to assigned project team and coordinates schedules and other related project activities.

- Presents program updates to line of program/project oversight committees.

- Ensures all work and documentation adhere to appropriate department/serviceline/project and SDLC standards.

- May manage a team of project managers/business analysts

- Mentors Project Managers and Project Coordinators to build and develop a strong team, as well as a growth and succession plan.

KNOWLEDGE, SKILLS, COMPETENCIES: (Completed by Manager)

Education Level BA or Equivalent

Relevant Professional Experience 10+ Yrs

Technical Capabilities

(include linguistic competencies) Knowledge Skills

- Demonstrated understanding of project management principles, tools and techniques

- Proficiency working with project management software (e.g., CA PPM, MS Project) to build and manage schedules, project financials and dashboard reporting.

- Experience with MS Office applications including: Word, Excel, and Outlook

- Knowledge of both theoretical and practical aspects of project management - Experience in people management

- Experience in risk management

- Experience in change management Other Requirements

- Demonstrated Influencing and leadership skills, including negotiation and conflict management

- Demonstrated planning, organization, critical thinking and problem solving skills. - Customer-focused perspective, team work, negotiation, conflict management and adaptability.

- Effectively prioritize and execute tasks in a high-pressure environment

- Demonstrated understanding in areas of application programming, database and system design

- Demonstrated Decision-making skills, including delegation, team work

- Demonstrated Communication and Presentation skills

- Ability to learn, adapt, and apply new concepts and technologies

- Experience prioritizing and executing tasks in a dynamic environment

- Strong, effective interpersonal and negotiation skills and is able to communicate effectively with division executives, clients, and other external stakeholders.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.