Program Manager

Kaltura’s mission is to power any video experience and deployed globally in thousands of companies and educational institutions and engages hundreds of millions of viewers at home, at work, and in school. Kaltura is a recognized leader in the Online Video Platform (Educational institutions and Enterprise companies such as Harvard, Yale, SAP, Oracle, etc.) and Cloud TV (Vodafone, Cellcom TV, etc).

Our core values are openness, flexibility, and collaboration, and we are the initiator and backer of the world's leading open-source video management project, which is home to more than 150,000 community members.

We like to think of ourselves as a cool, fun, and talented group of professionals looking to create cutting-edge technology. Kaltura is a fast-paced environment where standards are high, and initiative is always encouraged.

Kaltura currently has approx. 700 employees across offices in New York, London, Sao Paolo, Singapore, and Tel Aviv. We are growing rapidly including positions all over the world.

We promote a flexible and casual work environment. Kaltura provides a Full Benefits Package including health/dental/vision benefits, including a health plan with zero employee premium and coverage, is effective on the employee’s first day. We also offer FSA plans and a 401K plan with a company match. We additionally reimburse for the monthly service for your cell phone and home internet. Kaltura is an Equal Employment Opportunity Employer and a participant of E-Verify.

If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

Requirements

In this role, you will be responsible for end-to-end delivery of complex virtual events, including all aspects of project management (planning, creative, agenda, custom development, and security) as well as customer management. You will get to work with marketers from top global brands, in addition to matrix management of different internal teams (Sales, Product, R&D, PS, Support and more).

As a Program Manager, your day-to-day will include:

• Working closely with the customer – setting and managing expectations and defining clear and realistic milestones throughout the project
• Project Management basics – maintaining a project plan, setting recurrent meetings, raising risks and mitigations
• Matrix management of the Kaltura team
• Owning both the delivery and customer relationship (including escalation management)

5+ years experience leading high-key global customer projects

Service-oriented and can-do approach

Capable of working within a hectic environment, managing concurrent priorities and projects

Self-managed and quick learner

Leadership without authority

Technical orientation

Creative approach to problem-solving and resolving difficult situations

Excellent collaboration and communication skills with customers and internal stakeholders, team player

Strong organizational skills and attention to details

Fluent in English, both oral and written - must

Planning large events in-person or virtual - advantage