Program Manager

Overview

Silotech Group provides Advanced Cyber Solutions, Intelligence Solutions, Enterprise/Cloud IT Services and Products, and Managed IT/Security Services to Federal, State, and Commercial clients. We provide Federal Government and Commercial clients with customized, agile technical solutions focused on data, enterprise platforms, service engagement, and customer workforce development through trust-driven and collaborative relationships. Our vision is to help customers achieve their most challenging goals by unifying innovation, integrity, and exemplary services and products.

This position supports the Department of Labor and the Office of Labor-Management Standards to modernize the Electronic Labor Organizational Reporting Systems (e.LORS). The objective is to replace the existing legacy systems with a modernized system. Personnel will provide Appian code-based information technology (IT) solutions, services, and data management for custom application development, operations, and maintenance to modernize the e.LORS mission support system onto the DOL Appian Case Management Platform (CMP).

Location

Remote

Clearance Requirements

• Must be willing and able to obtain and maintain Public Trust Clearance.
• Requires successful completion of National Agency Check with Inquiries (NACI) clearance.

Essential Role and Responsibilities

Strategy & Planning

• Meet with decision makers, systems owners, and end users to define business and operations requirements, systems goals, and identify and resolve systems issues.
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions.
• Explain and present technical material to senior levels of the client organization.
• Experience with implementation and administration of Appian software in a FedRAMP-compliant cloud hosting environment.

Acquisition & Deployment

• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Conduct research on industry migration best practices to justify recommendations and to support the project efforts.

Operational Management

• Manage and guide the methodologies and SCRUM activities of the agile development process.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
• Create system design proposals.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Ensure compatibility and interoperability of in-house computing systems.
• Create systems models, specifications, diagrams, and charts to provide direction to system programmers and customer decision makers.
• Coordinate in-depth tests, including end-user reviews, for the modernized systems, and other post-implementation support.
• Provide guidance and/or instruction to junior staff members.
• Document the project effort using Jira and Confluence.

Qualifications

Education

• Preferred Master's degree in Computer Science, Information Systems, Business, or other relevant disciplines.
• A minimum of 7 years of work experience may be substituted for Master's degree requirements.

Experience

• 8+ years experience using Agile development methodologies organizing, directing, and managing teams conducting operation support functions for multiple, complex, and inter-related IT programs and projects.
• Broad knowledge of case management software, information assurance, and solution architecture.
• 7+ years' experience managing software development teams supporting federal government technology projects to include compliance with FISMA standards.
• 5+ years leading implementation of Appian-based solutions.
• 7+ years experience maintaining and managing client interfaces at senior levels of the client organization.

Certification

Industry-recognized certifications such as:

• Preferred a current Project Management Professional certification (e.g., Project Management Professional (PMP)
• Agile Certified Practitioner (ACP)
• Certified Scrum Master (CSM), or comparable)