Program Manager

Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization's culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.

Job Description

• Role and Responsibilities
• Delivery & Execution: Responsible for the successful execution of Telecommunications Network Planning, Design, Field operations projects across North America
• Must have experience in FTTx Projects and a thorough understanding and execution experience of its various architectures and the end-to-end process associated from Planning -Design- Permitting -build
• Must possess a solid understanding of permitting process involved and must have handled the permit process - right from the determination of the type of permits needed, gathering the requirements of each type of permit from various approving agencies involved, creation of permits, tracking and seeking timely approvals.
• Ensuring quality, on time delivery of the projects with minimum hand-holding from the customer
• Track the projects, program progress and analyze the daily project report and foresee the risks if any and plan the mitigation in advance to avoid any slippages of commitments to the customer.
• The candidate should have past experience of working with or Tier I communication services provider in North America comprising Delivery/Program Management/technical consulting role will be an added advantage.
• Building Proactive proposals - exploring ongoing engagements and identifying business opportunities, adjacencies, and innovation areas to support lead generation activities with Sales and BD teams, building proactive propositions & working collaboratively with the Sales team to improve the win ratio & Topline.
• Liaise with the customer at various locations to coordinate the work with the offshore team
• Customer Centricity: Build relations with various regional offices of existing customers, and have regular meetings as required
• Attending periodic governance meetings with customers regularly through Microsoft Teams/in person and updating the progress on the projects
• Conducting meetings with the project leads, third-party vendors, and other stakeholders periodically and taking the update on status, challenges and addressing them as deemed necessary
• P&L responsibility to meet the Top line & GM% budgeted numbers
• Work collaboratively with Sales, BD & Operations team on the revenue budgets, forecast & achievement
• Submitting weekly progress report to Senior Exec. Delivery Manager

Desired Skills and Experience:

• Degree in Engineering or Telecommunication
• Delivery, Technical pre-sales consulting experience and/or execution experience of networks FTTx from design to build, wireless (4G/LTE/5G), inventory management, and analytics is essential.
• Program management skills
• Willingness to travel across North America

Skills & Experience

FTTx, Microsoft Excel, People Management, Program Management, Project Management

Cyient is an Equal Opportunity Employer.

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.