Program Manager

Program Manager - Global Strategy & Operations (GS&O), GS&D

Role Purpose

The role will provide operational, project management and administrative support to the SVP, Global Strategy & Operations (GS&O) and the GS&O leadership team.

GS&O is a key Business Unit within Gartner's Global Services & Delivery business with a mission to deliver ever-increasing client value by helping improve Service Delivery Associate (SDA) productivity and performance.

What you will do:

• Program/Project management: Organize quarterly Operations Reviews and regular leadership meetings by preparing the agenda, documents, communicating, and tracking follow up actions. Collect status updates on actions and report back on them. Manage and track progress and the adoption and impact of the implementation of improvement initiatives.
• Team Communication: Coordinate communications to all Global Strategy & Ops associates via preparation for Town halls, Monthly email updates, manager meetings, etc. Prepare agendas, documents and collect and synthesize feedback from meetings. Support Quarterly and Annual team recognition program.
• Administrative services: Provide key administrative and professional best practice services and support. This will include managing a complex calendar and cross-functional schedules, communications and correspondence. Travel and expense management. Proactive support of Gartner tools and other ad hoc administrative requests as needed. Organizing small team events (dinners, team building, etc.)
• Document management: Organize key GS&O leadership documents on Google Drive and SharePoint
• Process and Change Improvement: Improve speed and consistency of implementation of improvement initiatives. Identify areas to improve operational processes - e.g., Operations Review planning and execution, Townhalls, Recognition Programs, etc
• Admin and cross-functional coordination: Work with Business Until and the regional admins to support consistent reporting. Coordinate all important communications across Gartner. Role will interact with Strategy & Ops team, GS&D leaders, Sales and other business groups, Human Resources, Finance, Travel Agents, etc.
• Coaching: Provide coaching and mentorship to other Program Specialists and Coordinators on GS&O team

What you will need:

• Bachelor's Degree: proven project management experience and/or project management qualification.
• Strong time management skills, problem solving ability, and advance project management skills.
• Excellent organization skills; time management and task flexibility. Ability to multitask and change priorities as needed.
• Experience supporting senior business leader and team in a large, complex, and fast-paced business environment.
• Ability to learn quickly, work independently and prioritize multiple tasks in a deadline driven environment.
• Extensive computer experience & proficiency with Microsoft software, specifically Excel, PowerPoint, Word. SharePoint and Google Drive experience preferable
• Must have proven record of work experience in a coordinator, administrator or project management capacity.
• Excellent verbal and written communications skills; ability to analyze situation and make sound recommendations and decisions.
• Self-assured and confident in a variety of settings with a strong belief in own capabilities.
• Ability to develop and maintain strong relationships.

Location: Stamford, CT (Strong preference, can be flexible for the right candidate)

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:76715

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