Program Manager

At Johns Hopkins All Children's Hospital we offer an excellent Benefits Package, to include:

• Affordable healthcare
• Paid Time Off (PTO) and company paid holidays
• Tuition Assistance
• Life and disability insurance
• Opportunities for career development
• Employee discount program - travel, tickets, dining and more!

Program Manager Position Summary:

The Program Manager for strategic business services is accountable for day-to-day operations of department unit through implementation of strategy, policy, direction and action plans. The incumbent will manage the ongoing analysis, development, and implementation of methods and systems to maintain and improve overall efficiency and effectiveness of services and functions. Accountable for driving excellence throughout the assigned area.

Program Manager Key Accountabilities:

• Upholds and models mission, vision, values. Promotes integration across unit/divisions while ensuring employees understand connection of their job.
• Assist with planning within assigned areas; Coordinates the ongoing activities to meet the established objectives within defined deadlines.
• Accountable for daily activities and work processes for self and others that result in quality outcomes and defined financial and operational objectives.
• Manages employees within the team and ensures all employees are properly trained and informed of procedures, policies and processes, which result in high reliability, safety and quality outcomes.
• Ensures service excellence expectations are understood and implemented by self and staff. Participates in service recovery as needed.
• Manages compliance on all mandatory, regulatory and accrediting requirements as applicable.
• Identifies and monitors assigned divisional expenditures against budget and reports monthly variances.
• Participates in the development, rollout, and timely execution of the assigned Department strategic plan, including daily management, supervision, coordination and successful completion of projects relating directly to the strategic plan and other Institute/Department priorities.
• Strengthens internal and external stakeholder relationships to improve engagement across all tenants of the organizational mission.

Work Schedule: Full time, 40 hrs/wk

Work Location: St. Petersburg, FL

Program Manager Qualifications:

• Bachelor's Degree in a relevant field; Master's Degree preferred.
• 2 - 5 years' program management work experience required, preferably within the healthcare industry.
• Demonstrated ability to communicate effectively and professionally verbally and in writing with all levels of management and employees throughout the organization.
• Proficient in utilizing Microsoft Office Suite products such as Excel, PowerPoint, and Word.
• Lean Six Sigma training, Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) designations preferred.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.