Program Manager - Alumni Services

BENEFITS:

The Camp Recovery Center provides a comprehensive package of benefits for our Program Manager-Alumni Service.

Current benefits include:

• Competitive rate
• Medical, dental, and vision insurance
• Acadia Healthcare 401(k) plan
• Excellent training program
• Professional growth opportunity that is second to none in the industry.

This is a Full Time salaried position

ESSENTIAL FUNCTIONS:

• Oversee/Manage Discharge Planner• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and

management, as well as provide education staff to generate referral sources.• Develop strong relationships with key referral sources.• Identify opportunities for partnering and growth.• Manage leads from referral sources and ensure efficient admissions process for clients.• Educate patients, families, community and other referral sources on programs, services and amenities

provided within facility.• Travel frequently within community, scheduling meetings and developing contacts/referral sources.• Document referral sources within appropriate contact management system.• Develop events and educational forums that demonstrate programs and provide an opportunity to

identify potential referral sources.• Maintain existing referral relationships.• Represent facility in professional forums and communicate mission in all outreach interactions.• Create outreach initiatives that will regularly communicate facility mission with referral sources through

phone, email, e-blast, written notes, events, networking and other professional activities. • Provide the facility or receiving team with appropriate information to facilitate admission when

necessary. • Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients. • Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility • Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure. • Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation. • Responsible for an assigned caseload if applicable to the program. • Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services. • Provide outreach services in area of clinical specialty, as needed. • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social

services field preferred. • Two or more years' experience in sales and/or marketing or related health or social

services field preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have

access to an automobile, where facility requires.

• RADT preferred, REQUIRED after 6 months of hire

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)