Program Manager, Business Operations

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell Automation is doing things never before possible. We connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive.

We help the world work better and people work smarter and are looking for bright minds to make that happen. The makers, the forward thinkers, the problem solvers. That's where you come in.

As a Program Manager on the Business Operations Team, you will be responsible for creating and fostering a modern data culture that encourages ad-hoc analysis and enables informed decision-making to drive business outcomes. Lead a portfolio of Continuous Improvement projects, initiatives, and teams within the Production Automation business. You will have a great opportunity to collaborate with a cross-functional team from many parts of Rockwell Automation. In this position, you will be a key player in ensuring that work is identified and scoped appropriately to meet the goals and objectives of the Software & Control business unit, particularly with the Product Compatibility Download Center (PCDC) and Rockwell Automation Download Activation Registration (RADAR) processes.

When you join our Business Operations team you become part of a diverse team that believes in knowledge sharing and collaboration and that is committed to using continuous improvement methods, skills, and tools. Experience will be the determining factor for position level and compensation.

What you will do:

• Develop and implement the business roadmap for PCDC, RADAR, AFC, and PLR tools.
• Partner cross-functionally with business and functional leaders to identify reporting needs and gather data requirements.
• Ensures the organization has the necessary information to achieve strategic and operational objectives.
• Gather requirements, prioritize workload and projects based on business needs and available resources.
• Develop, deploy, and maintain business systems that drive a positive impact on customer loyalty.
• Drive continuous improvement in everything you do.
• Partner with IT and other stakeholders to ensure new releases are implemented on time for PCDC
• Build strong working relationships and develop a deep partnership with the business and turn business requirements into technical requirements.
• Ensures existing data sources are always accurate and available for key stakeholders and business processes that depend on it.
• Think and work independently, demonstrate creativity, and deliver quick results.
• Train non-technical business users how to interact with the tools and content.
• Mentor other team members in BI tools like Power BI, Power Apps, Power Automate, etc.

Who we are looking for:

• You embrace our culture of diversity, equity, and inclusion, compare ourselves to the best alternatives, increase the speed of decision-making, and have a steady stream of fresh ideas.
• Experience with data strategy, modeling tools, and data visualization.
• Comfortable working in a fast-paced, dynamic environment.
• Strong analytics skills with attention to detail.
• You can effectively present an idea or project verbally, written, or through any O365 tools.
• You are adaptable and can identify the urgency of tasks and can prioritize tasks accordingly.
• You have strong computer skills and can quickly navigate multiple business systems to process requests.
• You are process-oriented, detailed, and develop relationships with key stakeholders.
• You are a problem solver and can drive improvements using methods, metrics, and tools associated with continuous improvement, including Lean and Six Sigma.

Basic Qualifications:

• Bachelor's degree in Engineering, Business, Data Science or in a related field
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Preferred Qualifications:

• Typically requires a minimum of 8 years of related experience

• Strong database and SQL skills and in related tools
• Strong overall end-to-end data skills including the ability to analyze & perform deep dives into complex data and data sources, extract, manipulate, blend and visualize.
• Problem-solving skills; capable of understanding the big picture, anticipating business needs, and removing barriers to execution.
• Interest and ability to see a problem through to the end by seeking out and recruiting the necessary resources to identify the root cause(s) and lead the corrective actions.
• Certified in Lean Six Sigma (Yellow Belt, Green Belt, or Black Belt)
• Certified Project Management Professional (PMP).
• Working knowledge of Scrum and agile principles.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, One Note) and SharePoint.
• Experience with an ERP system such as Oracle or SAP.

*This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.