Program Manager - C14 - Hybrid

Citi · Austin TX

Company

Citi

Location

Austin TX

Type

Full Time

Job Description

The Program Group Manager is accountable for management of complex/critical/large professional

disciplinary areas. Leads and directs a team of project management professionals. Requires a

comprehensive understanding of multiple areas within a function and how they interact in order to achieve

the objectives of the function. Applies in-depth understanding of the business impact of technical

contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full

range of services to one or more businesses/ geographic regions. Excellent communication skills required

in order to negotiate internally, often at a senior level. Some external communication may be necessary.

Accountable for the end results of an area. Exercises control over resources, policy formulation and

planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and

resources for own area. Full management responsibility of a team or multiple teams, including

management of people, budget and planning, to include performance evaluation, compensation, hiring,

disciplinary actions and terminations and budget approval.

Responsibilities:

Supports planning, directing and coordination of day-to-day activities of running a program or

portfolio of programs.

l

l Manages multiple teams or a functional area (depending on size of business).

Applies comprehensive understanding of concepts and procedures within own area and

basic knowledge of other areas to resolve issues that have impact beyond own area.

l

Ensures creation and signoff of program plan and charter, benefits management plan,

stakeholder management plan, acceptance plan, and central program issue log.

l

Ensures program plans meet business needs as described in the program initiation

documents.

l

l Ensures all stakeholders are identified and included in scope definition activities.

l Ensures stakeholders understand the program schedule and key milestones.

l Ensures program stakeholders receive schedule status regularly.

l Ensures funding has been approved for the program.

l Ensures all areas of the program are appropriately staffed.

l Ensures program commitment from those assigning resources.

l Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

l Ensures vendor performance is monitored and actions taken if performance warrants.

l Maintains appropriate staffing requirements to meet operational needs.

l Exercises shared responsibility for budget, policy formulation and planning.

l Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively

supervise the activity of others and create accountability with those who fail to maintain these standards.

l

Qualifications:

l PMP Preferred

10+ years directly related experience, including project management experience

l Excellent project management, planning, organization, and time management skills

l External design/user interface development experience

l Excellent leadership skills

l Excellent stand-up presentation skills

l Knowledge of various support computer systems for mortgage products

l Strong analytical, problem-solving, and decision making skills

Education:

l Bachelor's/University degree or equivalent experience, potentially Masters degree

l Effective use of skills to obtain information and assistance from peers

l Working knowledge of various systems and business technologies utilized

Job Family Group:
Project and Program Management

Job Family:
Program Management

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Date Posted

09/26/2022

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