Program Manager - Cloud Operations

Job Summary

The Program Manager - Cloud Operations is responsible for program management duties related to the, purchasing, development, deployment and on-going optimization of equipment utilized in the Cloud Volumes Services business.

Reports to: Sr. Manager - Cloud Operations

Key Interfaces: Cloud Operations team, commodity managers, accounts payable, finance, SRE teams, Cloud Volumes Services PMO team, and 3rd party vendors.

Job Requirements

Specific Responsibilities

• Fulfills Cloud Volumes Services purchase requests, while monitoring and tracking progress of purchase orders with both internal staff and vendors from shipment to invoice.
• Identify, develop, and implement tools/metrics and process improvements to drive Cloud Volumes Services program management success.
• Reviews and approves all Cloud Volumes Services related invoices for accuracy and completeness, including identifying and resolving issues as necessary.
• Organizes activities, meetings (record/capture meeting notes via OneNote) and track project goals to ensure program is versatile and capable to withstand changes in priorities.
• Maintain the Cloud Operations website.

Ideal Experience

• Experience working across organizations to accomplish key business objectives.
• Excellent analytical, problem-solving, negotiation, and organizational skills.
• Knowledge of Oracle Purchasing Module.
• Development of processes.
• Website development.

Education & Experience

• Minimum of 2 years of experience in Program Management, preferably managing warranty and support for HW equipment.
• A Bachelor's or Master's degree in Operations Management or a related field; or equivalent experience.