Program Manager EDU Aid and Funding

Are you ready to trade your job for a journey? Become a FlyMate!

Passion excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform proprietary payment network and vertical specific software to help our clients get paid and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps that is you! 

Who we are: 
Flywire is a global payments enablement and software company founded more than a decade ago to solve high-stakes high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. 

Today we support more than 5100 clients across the global education healthcare travel & B2B industries with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1200 global FlyMates representing more than 40 nationalities and in 12 offices world-wide we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
 

The Opportunity:

We are seeking an energetic individual for the role of Program Manager EDU Aid and Funding. 
The primary role of the Program Manager EDU Aid and Funding is to drive the digitization of education payments originating from major third-party funding and financial aid sources. 

You will cultivate a network of private public and government partners to support the growth and success of Flywire’s EDU funding partner network accelerating market share and expanding into new funding categories. The role involves collaboration with cross-functional teams (Product Engineering Operations Sales etc.) and requires a strong background in client management or program management. 

What You Will Do:

• Champions Client Success: Cultivate strong high-impact relationships to passionately drive client satisfaction.
• Strategize and Collaborate: Think strategically execute personal goals and responsibilities consistently and work collaboratively across Flywire teams.
• Drive Operational Excellence: Proactively identify opportunities to improve partner experiences and Flywire operational outcomes leveraging industry trends and data for maximum growth.
• Manage Complexity: Maintain a high level of organization to simultaneously manage multiple projects stakeholders and timelines.

Key Responsibilities:

• Manage the existing portfolio of education funding scholarship 529 and financial services partners.
• Manages the pipeline of prospective education funding scholarship 529 and financial services partners
• Coordinate partner kickoffs implementation timelines status meetings and ongoing business reviews.
• Build strong relationships with diverse stakeholders (operational technical procurement and executive teams).
• Track and manage project plans milestones risks dependencies and action items.
• Drive process optimization and automation by identifying manual workflows analyzing operational pain points and recommending improvements to enhance speed accuracy and scalability in partnership with internal teams (Operations Product Engineering).
• Support technical and operational workstreams (e.g. API integrations SFTP setup settlement files bulk uploads and payment workflows).
• Identify new opportunities for expanded functionality improved partner adoption and stronger operational performance.
• Serve as a trusted point of contact for partner support and escalations leveraging data and feedback to drive value.
• Liaise with partners and coordinate with internal teams (Marketing Sales) to support new initiatives campaigns and regulatory compliance.
• Maintain detailed project documentation meeting notes trackers and executive updates.
• Represent Flywire professionally at partner meetings conferences and industry events.
   

Here's What We're Looking For:

• 5–8 years of combined experience in program management relationship management customer success implementation management operations or strategic partnerships.
• Experience within Higher Education Education technology Accounts Payables scholarship administration 529 programs or financial services is preferred.
• Proven experience building strong relationships with clients partners and internal stakeholders.
• Excellent communication (written and verbal) interpersonal analytical organizational and planning skills.
• Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Proven experience working cross-functionally with technical and non-technical teams.
• Experience with project management tools (e.g. Salesforce Jira Teams).
• Willingness to travel up to 15–25% of the time.
   

Submit today and get started!
 

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions.

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race color religion sex pregnancy gender identity national origin age ancestry physical or mental disability sexual orientation genetic disposition or carrier status veteran status or any other category protected under applicable national federal state or local law.

The US base salary range for this full-time position is $90000-$110000 plus commission and benefits. Our salary ranges are determined by role position level and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and several other factors including job-related skills experience relevant education and training. 

#LI-Hybrid

What We Do

Flywire is a global payments enablement and software company. We combine our proprietary global payments network next-gen payments platform and vertical-specific software to deliver the most important and complex payments for our clients and their customers.

Why Work With Us

Global collaboration is at the heart of what we do at Flywire. We’re excited to watch our unique culture evolve with each new FlyMate; it's our differences as individuals that make us stronger as a team. With over 30 nationalities across 11 countries we believe our FlyMates are our greatest asset.

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