Program Manager, Enterprise Analytics (Remote)

About SimpleTire

SimpleTire is a B2B technology-enabled platform that connects all the participants in the tire industry to drive better consumer experience and improve efficiencies. Manufacturers, distributors, tire installers, national retailers, clubs and fleets all engage on the SimpleTire platform to help deliver an improved experience to the online consumer - all the way from researching to buying to installing tires. Proprietary technology, actionable data insights and unique talent all relentlessly focus on reinventing tire replacement to make it "way simple, way better." The company's business model links tire manufacturers, tire distributors, national retailers, and 20,000+ installation partners across the country into one seamless e-commerce network, providing consumers access to an unparalleled inventory of tires from hundreds of brands and an all-in-one tire replacement experience. SimpleTire sells tires in all categories, including Passenger, Light truck, Commercial, Agriculture, OTR, Industrial, ATV, Antique, and various specialties. Three primary sales channels include:  1. Direct to Consumer business led by our flagship site (simpletire.com),  2. B2B channel servicing national retailers and clubs, and  3. Fleets and special programs with installers and distributorsOne of the fastest-growing companies in the tire industry, SimpleTire has been recognized as the best place to work for 2 years in a row. It is our commitment to creating an inclusive and highly collaborative work environment that facilitates the sharing of new ideas. A special family-like culture that celebrates diversity and brings together experts in technology and the tire industry in an agile, fast-paced environment filled with innovation. SimpleTire partnered with Dealer Tire in 2018 and has grown more than 3x since then. SimpleTire currently operates as part of the Dealer Tire Family of Companies.For more information, please visit: www.simpletire.com.About Dealer TireDealer Tire was formed out of a family business that was founded in 1999 by the then owners of the former Mueller Tire & Brake, a Cleveland-based retail chain founded in 1918. Today, Dealer Tire’s core business manages replacement tire and parts programs for more than 20 automotive OEMs in the U.S. and China. It serves more than 8,000 automotive dealerships from nearly 40 distribution centers across the U.S. Dealer Tire’s enterprise also includes leaders across the automotive reconditioning, ecommerce and vehicle protection & warranty industry segments through its family of companies. In October 2018, Dealer Tire announced a significant investment in the Company by Bain Capital Private Equity. For more information about Dealer Tire, visit www.dealertire.com.About Bain Capital Private EquityBain Capital Private Equity pioneered the value-added investment approach. Bain Capital partners with management teams to help build and grow great companies. Bain Capital's success is built on a highly rigorous approach utilizing deep industry/company insights and a significant investment in the resources and expertise to drive strategic and operational transformation at our companies.The Bain Capital global team, which now operates in eleven offices on four continents, has made more than 1,100 primary and add-on investments that have generated consistently strong returns. Collectively, more than 10 percent of our private equity funds’ commitments come from our professionals, far in excess of industry convention and reflective of both our strong principal investor mentality and confidence in our ability to generate industry-leading returns.For more information, please visit https://www.baincapitalprivateequity.com.Position Overview

The Program Manager, a fully remote position, reports directly to the Manager - Business Intelligence and Analytics and is responsible for overseeing and driving the successful execution of analytics projects that deliver valuable insights and drive business growth. As a Program Manager, you will play a critical role in leading cross-functional teams, managing the end-to-end project lifecycle, and ensuring alignment with the organization's strategic goals and objectives. Your expertise in analytics, data management, and project management will be instrumental in driving data-driven decision-making and fostering a culture of innovation within the company. By staying up-to-date with the latest trends in analytics, data engineering, and program management, you will ensure the continuous improvement and optimization of the enterprise analytics roadmap.

Essential job functions:

• Lead the definition of analytic requirements by actively engaging with stakeholders, collecting and documenting feature requirements, and ensuring clear communication for the development and use of advanced analytic solutions.
• Establish and communicate success criteria for each project, ensuring alignment with overall business objectives.
• Oversee the end-to-end process of data collection, interpretation, and analysis, while ensuring data accuracy and integrity.
• Enhance company efficiency by leveraging data-driven insights, advanced analytics, and data science methodologies.
• Facilitate Agile development processes, including driving sprint planning, crafting user stories, refining backlog items, and defining release schedules.
• Demonstrate exceptional project management skills, with the ability to think strategically and manage multiple complex projects simultaneously to deliver tangible business value.
• Manage project intake, requirements gathering, and prioritization of the analytics and source system integration backlog to ensure alignment with company objectives.
• Effectively communicate with various stakeholders, including customers, business teams, and technology experts, to ensure seamless collaboration and project execution.
• Cultivate a culture of data-informed decision-making across the organization by promoting the use of analytics and fostering a data-driven mindset.
• Conduct usability tests and QA testing to ensure the highest quality of analytic solutions and adherence to industry standards.

QualificationsMinimum Job Requirements 

• Bachelor's degree or higher in Business Administration, Analytics, Data Science, Computer Science, or a related field; Master's degree preferred.
• A minimum of 3 years of experience in program management, preferably within an enterprise analytics or data-driven environment.
• Proven track record of successfully managing and delivering complex analytics projects on time and within budget.
• Strong understanding of Agile methodologies, with experience in driving Agile development processes and working with cross-functional teams.
• Familiarity with data warehousing solutions, APIs, and other relevant data integration technologies.
• Experience leveraging agile project management tools, such as JIRA.
• Demonstrated ability to communicate effectively and collaborate with diverse stakeholders, including technical and non-technical team members, customers, and business leaders.
• Strong organizational, time management, and multitasking abilities to manage multiple projects and deadlines simultaneously.
• Experience in conducting usability tests and QA testing to ensure the highest quality of analytic solutions.
• Professional certifications such as ScrumMaster, CSPO, PMP, PgMP, or relevant data analytics certifications are a plus.

Knowledge, Skills and Abilities Required

• Excellent problem solving and communication skills (written & verbal)
• Excellent analytical and problem-solving skills, with the ability to identify patterns and trends in complex data sets.
• Strong communication and collaboration skills

Working Conditions and Physical Effort

• Ability to sit for long periods of time.
• Talking through the computer for many meetings and one-to-one conversations
• Continuous viewing of a computer monitor and data entry.
• Travel as necessary (